
Insurance Customer Care Manager
2 weeks ago
Lead and manage a team of customer care representatives, providing coaching, guidance, and performance feedback.
Develop and implement customer service strategies to achieve business objectives and enhance customer experience.
Ensure prompt and effective resolution of customer complaints, inquiries, and concerns via phone, email, and other channels.
Monitor and analyze customer feedback, identifying trends and areas for improvement.
Collaborate with other departments (e.g., Underwriting, Claims) to resolve customer issues and improve processes.
Develop and maintain knowledge of insurance products, policies, and procedures.
Meet or exceed customer satisfaction, retention, and loyalty targets.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Experience:
- total work: 1 year (Preferred)
Work Location: In person
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Insurance Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India HDFC ERGO General Insurance Full time ₹ 6,00,000 - ₹ 10,00,000 per yearCompany DescriptionHDFC ERGO General Insurance Company Limited, a subsidiary of HDFC Bank Limited, offers a complete range of general insurance products, including motor, health, travel, home, and personal accident insurance for the retail market and property, marine, and liability insurance for the corporate market. With a widespread network of branches,...
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Health Insurance Operations Manager
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Thiruvananthapuram, Kerala, India beBeeClaimsManager Full time ₹ 75,00,000 - ₹ 1,25,00,000Job DescriptionWe are seeking an experienced Health Insurance Claims Manager to oversee and manage the end-to-end claims process for our customers.The ideal candidate will have a strong background in health insurance claims management, excellent problem-solving skills, and the ability to deliver a seamless, customer-focused experience.Manage the complete...
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Customer Care Executive
1 week ago
Thiruvananthapuram, Kerala, India MYDESIGNATION Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are looking for a detail-oriented and proactiveCustomer Care Support Executive (Non-Voice Process)to join our team. The ideal candidate will be responsible for handling customer queries through chat and email support, ensuring timely and accurate responses, and maintaining a high standard of customer satisfaction.Key ResponsibilitiesHandle customer...
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Assistant Manager-P&C Insurance
2 weeks ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeDesignation : Assistant Manager-P&C Insurance Experience - 08 to 12 years Job Location - Trivandrum Qualification - Graduate/Post Graduate Skills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance Claims Job Descriptions: 8 to 12 years of experience with P&C Insurance background (Mandatory) in an...
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Assistant Manager-P&C Insurance
2 weeks ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeDesignation : Assistant Manager-P&C InsuranceExperience - 08 to 12 yearsJob Location - TrivandrumQualification - Graduate/Post GraduateSkills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance ClaimsJob Descriptions:8 to 12 years of experience with P&C Insurance background (Mandatory) in an...
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Assistant Manager-P&C Insurance
2 weeks ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeDesignation : Assistant Manager-P&C InsuranceExperience - 08 to 12 yearsJob Location - TrivandrumQualification - Graduate/Post GraduateSkills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance ClaimsJob Descriptions:8 to 12 years of experience with P&C Insurance background (Mandatory) in an...
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Relations Manager
2 weeks ago
Thiruvananthapuram, Kerala, India Bajaj Allianz General Insurance Full time ₹ 15,00,000 - ₹ 20,00,000 per yearCompany DescriptionBajaj Allianz General Insurance Limited, a joint venture between Bajaj Finserv Limited and Allianz SE, is renowned for its wide array of services including health, car, bike, pet, travel, home, cyber, and crop insurance. We are committed to moving from being functionally available to emotionally present with our ethos, #CaringlyYours. We...
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Cashless Insurance Claim Manager
1 week ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000Job Title:Claims ManagementJob Overview:The Claims Management Specialist is responsible for efficiently and accurately processing cashless insurance claims.Key responsibilities include verifying policy coverage, providing customer service, coordinating with healthcare providers, resolving issues, maintaining records, adhering to service level agreements, and...
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Customer Service Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeInsurance Full time ₹ 8,00,000 - ₹ 12,00,000Life Insurance Policy Administrator RoleThe successful candidate will play a key role in the life insurance industry, focusing on policy administration and customer service.Key Responsibilities:Process customer inquiries and resolve issues related to policy servicing, including address changes, beneficiary updates, and banking information updates.Maintain...
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Assistant Manager:P&C Insurance
2 weeks ago
Thiruvananthapuram, Kerala, India ALLIANZ SERVICES PRIVATE LIMITED Full time US$ 90,000 - US$ 1,20,000 per yearDesignation : Assistant Manager -Insurance Operations ( P&C Insurance )Experience - 08 to 12 yearsLocation -TrivandrumQualification - Graduate/Post GraduateSkills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance ClaimsJob Descriptions:8 to 12 years of experience with P&C Insurance background...