Customer Success and Business Development Associate
5 days ago
DEEN Jobs| About us| Job Fields| After School Graduation| During/After Studies| Doctors at Thieme| Candidate Journey| /* */ Customer Success and Business Development AssociateThieme GroupNoida (India)Work experienceMarketing, Communication, PRSales, Key AccountingPublished: About usThieme is an award-winning international medical and scientific publisher with a rich history of 130+ years. Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in 4 countries, Stuttgart – Germany, New York – the U.S.A., Noida – India, and Rio – Brazil. The role involves promoting Thieme Online Databases/Journals, as well as other services the company currently offers or may introduce in the future. The candidate will be responsible for on-field brand and product awareness among prospects as well as existing customers to increase usage. The candidate will work targeting Individual doctors, academic institutes, medical colleges, research organizations, and corporate hospitals in the country/Region. The role will be responsible for meeting existing customers and helping motivate them to increase usage and interest in Thieme's online product portfolio by demonstrating products/solutions and resolving queries. The role also requires working on enhancing journal usage and increasing citations in subscribing institutions.It would also be desirable to identify new prospects and generate interest for the Thieme products by demos and trials, and qualifying leads for sales conversions by enhancing the sales pipeline. The person would be working closely with Sales and marketing functions.Roles & Responsibilities Manage customer relationships and develop new influential connections, becoming a trusted partner.Support retention and renewals by identifying value stories, and customer needs, and advocating for Thieme products and services. Enhancing customer satisfaction and revenue growth.Seamless onboarding of new customers and training.Drive customer satisfaction by delivering tailored value stories and demonstrating product ROI.Collaborate with sales/marketing for account renewals and licensing.Researching and identifying new/upsell sales opportunities, generating leads, target identification, and classification.Reaching out to new customers, making presentations and pitches on field or virtually. Closely working with the sales team to maintain a smooth flow of renewals and generate new opportunities for the e-Products assigned.Required Background & skills:A graduate from a reputed university. Science / Medicine background would be an added advantage.Experience of 2- 3 years in field sales role preferably in institutional salesExcellent presentation and oration skills.Excellent interpersonal, good verbal and written communication skills.Experience with any kind of sales of e-services will be preferred.Strong attention to detail and ability to prioritize daily workload and complete tasks independently.Excellent time management, scheduling adherence skills and multitasking.Knowledge of/ Interest in helping institutions/academic community to perform well in their field of studyThe role would require extensive travel.We offer the following benefits to our employees:Hybrid Working ModelGratuityMediclaim for the self, spouse, and up to three childrenAccidental insurance with a sum insured of 15 lakhsTerm Life InsuranceFive-day working weekPerformance-based BonusPaid parental leave
-
Customer Success Associate
5 days ago
Noida, India Zarthi Full timeAbout Zarthi:The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth.We currently offer two core solutions:Zarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes through...
-
Customer Success Associate
3 days ago
Noida, India Zarthi Full timeAbout Zarthi:The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth.We currently offer two core solutions:- Zarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes...
-
Customer Success Associate
5 days ago
Noida, India Zarthi Full timeAbout Zarthi: The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth. We currently offer two core solutions: - Zarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes...
-
Customer Success Associate
4 days ago
Noida, India Zarthi Full timeAbout Zarthi: The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth. We currently offer two core solutions: Zarthi for Services: This solution operates on a pay-as-you-use model , delivering defined business outcomes...
-
Customer Success Associate
3 days ago
Noida, India Zarthi Full timeAbout Zarthi: The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth. We currently offer two core solutions: Zarthi for Services: This solution operates on a pay-as-you-use model , delivering defined business outcomes...
-
Customer Success Associate
2 days ago
Noida, India Zarthi Full timeAbout Zarthi: The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth. We currently offer two core solutions: Zarthi for Services: This solution operates on a pay-as-you-use model , delivering defined business outcomes...
-
Customer Success Associate
4 days ago
Noida, India Zarthi Full timeZarthi for Services: This solution operates on a pay-as-you-use model , delivering defined business outcomes through the integration of expert personnel, streamlined processes, and cutting-edge technology across more than 25 Practices, including CloudOps, DevOps, Development, Product, Design, Security, QA, and more. We have successfully supported over 100...
-
Noida, Uttar Pradesh, India Thieme Medical And Scientific Publishers Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesManage customer relationships and develop new influential connections, becoming a trusted partner.Support retention and renewals by identifying value stories, and customer needs, and advocating for Thieme products and services. Enhancing customer satisfaction and revenue growth.Seamless onboarding of new customers and training.Drive...
-
Customer Success Associate
1 week ago
Noida, Uttar Pradesh, India Attentive.ai Full timeAbout the Role As a Customer Success Associate, you will manage the Small and Medium Business (SMB) customer portfolio, with potential exposure to mid-market accounts. You will play a crucial role in driving customer satisfaction, account growth, and retention, serving as the primary advocate for our clients. This is an exciting opportunity to join a...
-
Business Development Associate
6 days ago
Noida, Uttar Pradesh, India CyberX Info System Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionCyberX Info System focuses on customer-centric mobile app development by understanding each client's business, users, and goals. Unlike its competitors, CyberX Info System tailors its approach to create custom mobile apps that solve real problems and provide meaningful value. With deep expertise in UX design, app architecture, and the...
