Global DPA4 Process Specialist
2 weeks ago
NA
The DfS Global DPA4 Process Specialist core responsibilities:
Improve serviceability in future product designs. Manage/maintain the Global FCSD DPA4 master requirements list (MRL) and lead regular MRL meetings. Ensure alignment between active requirements applicable to the DPA4 MRL Track changed to the DPA4 MRL and report results to global team members. FCSD Subject matter expert and single point of contact on DPA4 digital tools including (FEDE, TCE, Path Planner, tracklite and E2KS Interface with PD Digital Innovation teams – FEDE, E2KS Interface with Path Planner supplier – Raise and resolve usage issues. Develop and maintain related job aids and methods as well global training. Provide feedback on system functions, performance, and improvements. Provide global vehicle program support by coordinating the set-up of specific program requirements lists (PRL) to support vehicle program DPA4 process and timing. Building of assessments and checks in the global assessment system, E2KS/FEDE Provide support to DfS team as needed. Manage North America DPA4 Assessment Tracker Create/maintain North America weekly program glide path reports. Investigate system solution (Dashboard) Deliver common and efficient global processes. Explore opportunities for global commonization and process improvements. Support global program management processes. Culture/Our Truths Demonstrate the Ford OS behaviors to achieve success in Excellence, Focus and Collaboration. Utilize empowerment, coaching/counseling, team building and process improvement to create a work atmosphere that develops employees to their fullest potential.Represent Voice of Customer/Voice of Dealer in cross-functional meetings.
This specialist should have a strong project/program management skill set and the ability to view things with an open mindset to drive efficiency. The ideal candidate has the following:
4-year college degree or equivalent experience and education Key knowledge/experience preferred: Strong process management experience and Ability to scope, structure and facilitate new system set up. Ability to train working level team. Ability to supply status reports to management. Strong teamwork and collaborative behaviors. Self-starter capable of operating independently and adapting to dynamic needs. Persistent attention to detail. Ability and interest to learn new concepts and technologies. Automotive serviceability knowledge a plus Experience and ability to: Use data and user insights to continuously improve processes and methods.Communication
Excellent verbal and written communication skills with the ability to communicate complex data effectively. Proficient in North American English, both verbal and written. Strong interpersonal skills, demonstrating professionalism in all actions.Own Working Together
Collaborative team player focused on building strong relationships. Believe in skilled and motivated people working together. Focused on continuous development of self and others. Persistent attention to detail.Strategic Thinker
Strong desire to learn new tools. Ability to work independently, forward-thinking.Ability to manage multiple, sometimes conflicting priorities.
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