Design for Service Serviceability Specialist

3 weeks ago

Chennai, India Ford Motor Company Full time

The DfS Serviceability Specialist core responsibilities:

Improve serviceability in future product designs. Conduct digital assessments on new vehicle designs to assess feasibility to service vehicle components, systems, assemblies etc. as requested by the Commodity Specialists or as defined by the Program Requirement List (PRL). Develop the study package using CAD data from the Vehicle Program Team's Teamcenter Buck Use Vis-Mockup, Vis-Jack, Kineo Pathfinder/Path Planning Plus, and/or digital service tools to evaluate feasibility to service the target part or assembly. Create a Serviceability Study Assessment Report that documents the results of a study including any access issues (human, part, or tool). Participate in Virtual Series Events/GPDS Design Review Events to provide support to the DfS Program Manager or Commodity Specialists during the review of serviceability issues. Support maintenance of Global FCSD assessment methods that support digital serviceability study development and training. Evaluate new software packages to determine its value to enhance the team's capability to perform serviceability studies. Conduct testing on new (beta) software to evaluate effectiveness of enhancements and identify issues that would need to be addressed before release. Complete special projects related to digital serviceability (processes and application) as needed. Deliver common and efficient global processes. Support global program management processes. Culture/Our Truths Demonstrate the Ford OS behaviors to achieve success in Excellence, Focus and Collaboration. Utilize empowerment, coaching/counseling, team building and process improvement to create a work atmosphere that develops employees to their fullest potential. Represent Voice of Customer/Voice of Dealer in cross-functional meetings.

T

his specialist should have a strong process orientated mindset, be comfortable working with cross-functional teams and various levels of managements and ability to view things with an open mindset to drive efficiency. The ideal candidate has the following:

4-year college degree or equivalent experience and education  Key knowledge/experience preferred: 5+ years CAD experience. Strong automotive serviceability knowledge. Strong teamwork and collaborative behaviors. Self-starter capable of operating independently and adapting to dynamic needs. Persistent attention to detail. Ability to handle multiple, often conflicting priorities. Ability and interest to learn new concepts and technologies. Vis-Mockup, Teamcenter and/or 3DX experience a plus. Experience and ability to: Lead through influence and collaborate across the Enterprise. Use data and customer insights to influence strategic decisions.

Global experience in working with all regions (Eu, S. America, International Markets, China) is a Plus

Communication

Excellent verbal and written communication skills with the ability to communicate effectively with all levels of management in varying areas of the organization (Senior leadership, Cross-functional departments, . Ability to simplify and communicate complex processes. Possess strong interpersonal skills, demonstrating professionalism in all actions.

Own Working Together

Collaborative team player focused on building strong relationships. Believe in skilled and motivated people working together. Focused on continuous development of self and others. Persistent attention to detail.

Strategic Thinker

Ability to work independently, forward-thinking.

Ability to manage multiple, sometimes conflicting priorities.

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