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Customer Service Representative

4 weeks ago

Pune, India Binated Full time

Position: Customer Service Associate

Experiences: 0- 6 Months

Educational Qualification: Any Graduate

Vacancy: 15

Location: Aundh, Pune

Salary: As per last drawn

Company Profile:

Job Responsibilities

– Strong command over
written English
(grammatically correct written English)

– Customer Support – Assist the customer process and solve Customer queries via email/chat/calls.

– Ensuring customer satisfaction through prompt responses and query resolution

– Coordinate with the internal team for issue resolving & coordination with customer

– To ensure that tasks are completed daily and in a timely manner

– Respond to customers in tickets issues, follow-ups, etc.

– Should be well versed with MS Office

Mandatory Requirements


• Should be ready to work in
Night shifts
and 5 days working.


• Should be ready to
Work from Office

Soft Skills:


• Excellent verbal and written communication skills


• Should possess prioritizing and organizing skills


• Logical and reasoning abilities to take right decisions to resolve customer's issues.


• Result oriented who can drive towards stringent targets.


• Passion for Customer Services and enhancing customer experience


• Should be punctual and responsible with work


•Should have the passion to learn and grow