Assistant Front office Manager

2 weeks ago


Vadodara, India AccorHotel Full time
Job DescriptionAssist with the management of all operational departments as requiredManagement of roster, costings and forecastingProfessional development of Guest Service Agents & Porters to ensure strong succession planningInvolvement in and management of setting KPI's for Front Office & guest satisfactionProcess and assist with check-in, check-out of guests, ensuring all procedures are adhered too.Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operationsImmediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.Responsibility for the health and safety of all patrons, guests and staff members.Overseeing of whole guest experience from Reservation through to departure.

QualificationsYour ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation.You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements.You have experience in Opera, Microsoft Word and Outlook.A minimum of Graduate in Hotel Management with an experience of 1-1.5 years at the similar role.In return, we will provide you with career development opportunities, a fun and rewarding environment, as well as hotel discounts worldwide.



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