Customer Relationship Executive

6 hours ago


New Delhi, India Alliance World Manufacturing Limited Full time
Company Description
Florasoul India (Luxury Ayurvedic Skincare brand) is a vertical of Alliance Group. Refer website to know more about the vertical.
Description
This is a full-time on-site role as a Customer Relationship Executive at Florasoul India based at New Delhi (South Delhi office) . The Customer Relationship Executive will be responsible for managing customer satisfaction, customer service, client relations, and effective communication on a day-to-day basis.
Qualifications
Co-ordination with ECom team for order processing
Co-ordinating with internal team for stock management and availbility
One point contact with customers and resolving queries to complaints
Customer Service and Communication skills
Excellent interpersonal and problem-solving abilities
Ability to handle high-stress situations
Prior experience in a customer-facing role
Graduate with minimum 4-5 years experience in handling customers calls - should have excellent communication skills
Should be from Delhi itself.

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