Customer Relationship Executive

3 hours ago


New Delhi, India Alliance World Manufacturing Limited Full time

Company Description

Florasoul India (Luxury Ayurvedic Skincare brand) is a vertical of Alliance Group. Refer website to know more about the vertical.



Role Description

This is a full-time on-site role as a Customer Relationship Executive at Florasoul India based at New Delhi (South Delhi office) . The Customer Relationship Executive will be responsible for managing customer satisfaction, customer service, client relations, and effective communication on a day-to-day basis.


Qualifications

  • Co-ordination with ECom team for order processing
  • Co-ordinating with internal team for stock management and availbility
  • One point contact with customers and resolving queries to complaints
  • Customer Service and Communication skills
  • Excellent interpersonal and problem-solving abilities
  • Ability to handle high-stress situations
  • Prior experience in a customer-facing role
  • Graduate with minimum 4-5 years experience in handling customers calls - should have excellent communication skills
  • Should be from Delhi itself.


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