Customer Relationship Executive

3 weeks ago

New Delhi, India JLL Full time

JLL supports the Whole You, personally and professionally.

Job DescriptionCustomer Relationship Executive
Property and Asset Management

What this Job Involves
You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
Maintaining a hospitality outlook and always look presentable.
Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
Being familiar with lost and found procedures.
Nominating and attending the training programs at site/ JLL office.
Addressing concerns through daily checking of mails for priority requests.
Ensuring closure of complaints by proper communication to stakeholders.
Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
Updating the handover/ takeover register before end of shift for all completed/pending tasks.
Managing and participating in events, overlooking general maintenance and guest handling.

**Site details**:
You will be working on Lodha World one Tower, which is a Residential, located at Lower Parel (W)

**Site dynamics**:
**Work Schedule**: Site team: e.g.: Property Manager +2 Other details if any

**Reporting**:
You will be directly reporting to the Customer Relation Manger /Property Manager as per site.

**Sound like you? Here is what we’re looking for**:
Meticulous and Being Analytical

You must pay attention to detail and have excellent problem-solving skills. Possess the ability to collate information, using logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. You should be able to handle complaints, settle disputes, and resolve grievances and conflicts.

**Qualifications**:
You need to have a relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/customer service facing roles.
Good Communication skills with fluency in English and Hindi language is a must
Willingness to work in flexible shifts, weekends and holidays is an added advantage

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

  • Customer Relationship Executive

    3 weeks ago

    New Delhi, India McLine Studios Full time

    Job Title: Customer Relationship Executive (International Clients) Job Summary: The Customer Relationship Executive is Responsible for managing and maintaining positive relationships with our company’s international clients. This includes providing support and assistance to clients, handling clients inquiries and complaints, and working to resolve any...

  • Customer Relationship Executive

    1 week ago

    New Delhi, India Planyourworld Training Academy Pvt Ltd Full time

    **Responsibilities**: Customer Acquisition from Mapped Leads. Upsell from Existing Customers. Ensuring regular contact with existing clients to maintain our company's Relationship. Conducting in-depth needs assessments to better understand each client's requirements. Identifying a range of our offerings that could meet the goals and values of each...

  • Customer Relationship Executive

    3 weeks ago

    New Delhi, India Manufacturing and Distribution Industry Full time

    **Opening for Customer Relationship Profile** **Eligibility Criteria**: - A minimum of 06 Month -6 years’ experience. - Excellent interpersonal and communication skills/Excellent skills of - written & verbal communication. - Presentable. - Preferred from B2B industry - Superior product knowledge. - A team player with leadership skills. - Maintain a...

  • Customer Relationship Executive

    6 days ago

    new delhi, India Premium Finlease Pvt. Ltd. Full time

    Job Description: CRO ExecutivePosition: Customer Relationship Officer (CRO) ExecutiveDepartment: OperationsLocation: Hisar, Bhiwani, HansiReporting To: Branch Manager/Operations ManagerJob Overview: The CRO Executive will play a key role in managing customer onboarding, account opening, loan disbursement, and collection processes. This individual will...

  • Customer Relationship Executive

    2 weeks ago

    New Delhi, India Asher Global Pvt Ltd Full time

    **_Hiring For Customer Relationship Executive_** - Company - Asher Global Pvt. Ltd._ - Location - Shastri Nagar, New Delhi_ - About the company: -_ - We, Asher Global Private Limited, started in the years 2018, are one of the foremost manufacturers of an extensive array of Bed Sheet and Printed Bedsheets. Our offered range consists of best grade Bed Sheet,...

  • Customer Relationship Executive

    3 weeks ago

    New Delhi, India Trancis Consulting services Full time

    Job Title: Customer Relationship Executive (Telesales) Location: Sant Nagar, New Delhi Experience: 0 to 2 years **Salary**: up to 20k JD of Telesales Profile: - Inform Customers About the Company's Products/Services and Offers. - Manage Inbound/ Outbound Customer Calls in A Timely Manner. - Be part of weekly calls to review the progress. - No targets just...

  • Customer Relationship Executive

    3 weeks ago

    New Delhi, India Bridginggaps management solutions pvt ltd Full time

    **"HIRING FOR LARGEST ALLUMINIUM MANUFACTURING COMPANY"** We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive...

  • Customer Relationship Executive

    3 weeks ago

    New Delhi, India Blossom Stayz Private Limited Full time

    Building and maintaining Healthy and cordial relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding...

  • Customer Relationship Executive

    2 weeks ago

    New Delhi, India Unicorn denmart pvt ltd Full time

    **Company Profile: -** **UNICORN DenMart Limited **- is a 28 years old progressive group, recognized as the pioneer and well-established name in Indian market place offers widest range of International Dental Equipment’s with global standards. A brand offering world's best dental care products and services in India & SAARC region. UDL takes to its credit...

  • Customer Relationship Executive

    5 days ago

    Delhi, Delhi, India Bikanervala Foods Pvt Ltd Full time

    **KEY DELIVERABLES/ RESPONSIBILITIES** - **Understanding customer needs** - CRM executives need to be able to learn about customer needs and complaints, and to explain possible solutions. **Build relationships** CRM executives need to be able to build lasting relationships with customers and other team members. **Use software and databases** - CRM...

  • Customer Relationship Executive

    3 weeks ago

    Delhi, Delhi, India IDEAL PLACEMENT Full time

    Profile - **Customer Relationship Executive ( WFO )** Location - **Vikaspuri, Delhi** Qualification - **12th / Graduate** Salary - **18,000 - 25,000/pm** Experience - **1 - 3 Years ( Sales / Business Development Executive )** - **Only Female Apply** **Job Description: - ** - Basic Knowledge of MS Office / Google workspace. - Good English...

  • Customer Relationship Executive

    2 weeks ago

    New Delhi, India HoseXperts Full time

    Roles & Responsibilities: - Build and maintaining profitable relationships with key customers. - Oversee the relationship with customers handled by your team. - Resolve customer complaints quickly and efficiently. - Keep customers updated on the latest products in order to increase sales. - Expand the customer base by upselling and cross-selling. -...

  • Customer Relationship Executive

    3 weeks ago

    Delhi, India United Automobiles Full time

    **Job Summary** A **CRM (Customer Relationship Executive**) is someone who knows their customer’s needs, wishes and dreams. S/he should be well versed in the value delivered to customers and the problems customers are trying to solve. **Responsibilities and Duties** A **CRE (Customer Relationship Executive**) In Royal Enfield Showroom should be well...

  • Customer Relationship Executive

    5 days ago

    Delhi, Delhi, India Fitspire Full time

    **URGENT OPENING AS CUSTOMER SUPPORT EXECUTIVE.** At **FITSPIRE**, we thrive when our people thrive. To put our products and solutions into the hands of consumers worldwide, we need a professional who knows how to connect. We are currently looking for an account executive to be the leading force that fuels our growing client relationships in the market. The...

  • Customer Relationship Executive

    3 weeks ago

    Delhi, Delhi, India Ratti Corporation Full time

    Client Relationship Executive **Overview** We are seeking a passionate Client Relationship Executive to join Ratti Brands. In this role, you will be the key link between clients and the company, ensuring satisfaction with our skincare and dermatological products. Your strong communication and product knowledge will help address inquiries, resolve issues,...

  • Customer Relationship Executive

    1 week ago

    Vikaspuri, Delhi, Delhi, India IDEAL PLACEMENT Full time

    Profile - **Customer Relationship Executive** Location - **Vikaspuri, Delhi** Qualification - **12th/Any Graduate** Salary - **15,000-25,000** Experience - **Minimum 6 month of Experience in Customers handling profile** Job Discription - Building relationships: Developing strategies to build relationships with customers and ensure a positive experience -...

  • Customer Relationship Officer

    2 weeks ago

    New Delhi, India Asher Global Pvt Ltd Full time

    **_Hiring For Customer Relationship Officer_** **_Only For Female_** **_Company: Asher Global Pvt. Ltd._** **_Location: Shastri Nagar, New Delhi_** - About the company: -_ - We, Asher Global Private Limited, started in the years 2018, are one of the foremost manufacturers of an extensive array of Bed Sheet and Printed Bedsheets. Our offered range consists...

  • Customer Relationship Executive

    2 weeks ago

    Vikaspuri, Delhi, Delhi, India IDEAL PLACEMENT Full time

    Profile - **Customer Relationship Executive** Location - **Vikaspuri, Delhi** Qualification - **12th/Any Graduate** Salary - **15,000-25,000** Experience - **Minimum 6 month of Experience in Customers handling profile** Job Discription - Building relationships: Developing strategies to build relationships with customers and ensure a positive experience -...

  • Customer Relationship Executive

    2 weeks ago

    Delhi, India Rising Advisory Services Pvt. Ltd Full time

    **Job Title: Customer Relationship Executive** **Key Responsibilities**: - Build and maintain strong relationships with our clients through regular communication and excellent customer service. - Serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring prompt and effective resolution of issues. - Work closely with our...

  • Customer Relationship Executive

    3 weeks ago

    Punjabi Bagh, Delhi, Delhi, India HJRealEstates Full time

    **HJ Real Estates,** are seeking a dynamic and customer-oriented individual to join our team as a Customer Relationship Management (CRM) Executive. The CRM Executive will be responsible for managing and nurturing client relationships, ensuring high levels of customer satisfaction, and driving business growth through effective communication and...