Sales Manager

The Company has been transforming spaces since 2007 through innovative and high-quality interior and architectural solutions. The company specializes in Construction, Renovation, Interior Design & Manufacturing of Turnkey solutions. Known for creativity, attention to detail, and client-focused service, Lael Designers has built a reputation for delivering projects that balance aesthetics with functionality, earning strong customer trust and repeat business across Kerala.

Role Overview:

We are seeking an experienced and dynamic Sales Manager (Showroom) to oversee retail sales operations at our showroom in Kochi. The role requires a female candidate (preferred) with strong expertise in both Interior and Civil sales, team management, and client engagement. The Sales Manager will be responsible for achieving sales targets, building client relationships, and leading a motivated sales team in delivering excellent customer service and driving revenue growth.

Key Responsibilities

· Manage day-to-day showroom sales operations, ensuring smooth functioning and excellent customer service.

· Lead and motivate the sales team, providing training, guidance, and performance monitoring.

· Develop and execute sales strategies to achieve monthly and annual targets.

· Handle client interactions, understand requirements, and provide suitable design/sales solutions.

· Oversee Interior and Civil sales segments, ensuring client needs are met with the right offerings.

· Coordinate with the design, execution, and operations teams for seamless client experience.

· Ensure showroom displays and presentations are aligned with brand standards.

· Maintain client databases, prepare sales reports, and present updates to management.

· Handle escalations and resolve customer issues effectively to ensure client satisfaction.

· Keep up-to-date with market trends, competitor offerings, and customer preferences.

· Contribute to the overall growth of the showroom's sales performance.

Job Specification Education & Certifications

· Graduate in Business Administration, Marketing, Interior Design, or related field.

· MBA/PG in Sales & Marketing will be an advantage.

Experience

· Minimum 3 years of experience in retail sales.

· Proven experience in Interior and Civil sales.

· Prior experience in Home Interiors / Furniture Showroom sales is highly preferred.

Skills & Competencies

· Strong sales and negotiation skills with proven track record in meeting/exceeding targets.

· Excellent client-handling, communication, and interpersonal skills.

· Ability to lead, motivate, and manage sales teams effectively.

· Knowledge of interior design/furniture products, finishes, and materials.

· Good understanding of customer preferences and showroom management practices.

· Proficiency in MS Office and CRM tools for sales reporting and client management.

Personal Attributes

· Confident and approachable personality with customer-first attitude.

· Strong leadership qualities with ability to inspire and guide teams.

· Highly organized, proactive, and result-oriented.

· Ability to work under pressure and meet deadlines.

· Preference for female candidates who can handle showroom and client interactions with professionalism.

What we offer?

· Opportunity to manage a premium interior & furniture showroom in Kochi.

· Competitive salary and performance-based incentives.

· A collaborative and growth-driven work culture.

· Exposure to high-end interior projects and clientele.

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Work Location: In person