
Tele Calling Executive
15 hours ago
Job Overview:
We are looking for energetic and detail-oriented Telecallers for our Mass Tort Process. The role involves making outbound calls to U.S. consumers, verifying their eligibility for legal claims, and qualifying leads as per campaign requirements.
Key Responsibilities:
- Make outbound calls to U.S. consumers regarding ongoing Mass Tort campaigns.
- Verify consumer details and check eligibility based on campaign scripts.
- Accurately capture information and update the CRM/database.
- Transfer/qualify leads to the next stage of the process.
- Meet daily and weekly call/lead verification targets.
- Ensure compliance with process scripts, quality guidelines, and client requirements.
- Handle calls professionally while maintaining confidentiality of client data.
- Requirements:
- Experience in U.S. Voice Process / Mass Tort / Legal BPO preferred (freshers with excellent communication skills may apply).
- Excellent English communication skills (verbal & written).
- Strong listening and data-entry skills.
- Ability to work in a night shift (6:00 PM – 3:00 AM) from office.
- Familiarity with CRM tools will be an added advantage.
- Target-driven, with a focus on accuracy and compliance.
Job Types: Full-time, Permanent
Pay: ₹15, ₹30,284.83 per month
Benefits:
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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