Client Services Manager

14 hours ago

Andheri, India Vigor LaunchPad Full time

re you someone who loves managing client relationships and enjoys the buzz of events and on-ground activations? If you understand brands, youth culture, and have a flair for communication and coordination – this role has your name on it.

Key Responsibilities:

  • Serve as the primary point of contact for clients, understanding their requirements and ensuring all commitments are met.
  • Coordinate closely with internal teams (activation, production, creative, influencer) to ensure smooth execution of all campaigns and events.
  • Build strong relationships with clients and ensure regular updates, reporting and feedback sharing.
  • Prepare detailed briefs, proposals, mailers, costings, and campaign presentations.
  • Keep track of all timelines, deliverables and resource requirements to maintain project clarity.
  • Support the events & activations team with on-ground supervision and client servicing during live events when needed.
  • Anticipate potential challenges, proactively suggest solutions and maintain client satisfaction.
  • Keep a pulse on the latest trends in campus/youth marketing, experiential ideas and brand activation strategies.

What We're Looking For:

  • Excellent communication and client handling skills
  • Strong follow-up abilities, time management and eye for detail
  • Ability to coordinate between multiple teams and manage several campaigns simultaneously
  • Passion for events, brand experiences and youth-focused campaigns
  • Prior experience in client servicing or account management in events/activations agency preferred

Job Type: Full-time

Pay: ₹35, ₹75,000.00 per month

Work Location: In person

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