
Customer Care Executive
3 weeks ago
Job Title: Customer Care Executive Hospital (Kannada Speaking)
Key Responsibilities:
- Handle inbound and outbound calls to assist patients/customers in Kannada and other regional languages.
- Provide accurate information about hospital services, appointments, doctors, and facilities.
- Support patients with admission, discharge, billing, and general queries.
- Maintain a high level of customer satisfaction by resolving complaints politely and professionally.
- Update patient records and ensure timely follow-up calls as per hospital process.
Desired Candidate Profile:
- Experience: 0 3 years in Customer Care / Hospital / Healthcare industry. Freshers with good communication skills can also apply.
- Languages: Fluency in Kannada is mandatory. Basic English and regional language knowledge will be an added advantage.
- Skills: Good communication, problem-solving, and computer handling (MS Office / Hospital software).
- Qualification: Any Graduate (preferred: Healthcare / Life Sciences background).
contact us directly for more
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