Customer Service Specialist

2 months ago


ahmedabad, India Paradise Placement Consultancy Full time

Job Description:

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the company on the customer side.

Key Duties

First point of contact for customer enquiries via inbound calls/emails and text enquiries. Ensuring enquiries are followed up on by the correct team/department. Providing customers with timely, accurate and informative answers to enquiries. Handling customer objections and helping resolve any issues.

Skills/Experience:

Able to manage time and escalations Excellent communication skills both written and verbal Proficient with computer literacy Google Suite competency Passionate about customer service Experience in Energy Retail is desirable but does not require

What we are offering:

Full-time position Supportive and encouraging environment Career progression opportunities Casual but professional work environment A team of real people who are passionate about solar energy

Key Skills :

Inbound Call Outbound Call Email

  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...


  • Ahmedabad, India Mission Positive World Full time

    **Customer Service Executive** We are searching for a highly analytical Customer Service Specialist. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback. **Responsibilities**: - Immediately escalating serious complaints or issues that you are...


  • Ahmedabad, India trust manpower management service Full time

    Primary Job Responsibilities: Customer Interaction Communication Skill Tally Knowledge for Invoice Excel Proficient Secondary Job Responsibilities: Interaction with Logistic Team SAP/ERP KNOWLEDGE Experience : 4-5 years Qualification : B.Com / M.Com Salary : 25,000 to 30,000 In hand Salary. **Job Types**: Full-time, Regular / Permanent **Salary**:...


  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    **Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Maintain close contact with customers to know their requirement and close the sales - Coordinate with sales team for setting up meetings/demo with customers and close the sales - Resolve product or service problems by clarifying the customer's complaint /...


  • Ahmedabad, Gujarat, India Impetus Consulting Associates Private Limited Full time

    We are seeking a Virtual Patient Relationship Manager (VPRM) to join our team and provide exceptional customer service to current and potential patients. The VPRM will be responsible for handling inbound and outbound calls related to doctor and specialist information, appointment scheduling, and general patient concerns. This role is located within the...


  • Ahmedabad, India Contact for further details Full time

    **Customer Service Representative** We are looking for a customer-oriented Customer Service Representative. A Customer Service Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We work with borrowers that have fallen behind on...


  • Ahmedabad, India ABS FOODS LTD Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...


  • Ahmedabad, Gujarat, India Vista Funnel Pvt Ltd Full time

    We are looking for a Customer Support Assistant to assist our customers with technical problems when using our products and services. Our product line is technical and we require someone who can learn the functionality quickly and address the customer query and troubleshoot technical issues. A customer Support Specialist's responsibilities include -...


  • Ahmedabad, Gujarat, India Fortive Full time

    Role: Customer Success SpecialistLocation: Ahmedabad, IndiaThis is an outstanding place to workIt all starts with the people. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We each come into work every day trying to make the organization a little better than it was the day before. We ask the...


  • Ahmedabad, India Adroit HRS Full time

    Ahmedabad | Job Code : AHRS1424 **Responsibilities**: - Resolve customer queries related to tracking in a timely and effective manner - Follow up with shipping lines for the status of delivery - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to ensure customer satisfaction - Provide exceptional...

  • Customer Service

    1 month ago


    Ahmedabad, India LAUNCH INDIA Full time

    We are into the field of Automotive garage equipment like Car and Bike diagnostic device, wheel alignment machine, Tyre changer machine, Wheel balancer, Battery tester Etc We are into the direct sales and service of garage equipment across the Indian market with team of around 50 engineer spread across India. We have a requirement for Service Engineer for...


  • Ahmedabad, India BOLT Nutrition Full time

    Company DescriptionBOLT Nutrition is a company based in Ahmedabad that is dedicated to providing athletes and individuals with high-quality nutritional products to help them achieve their goals. Our mission is to revolutionize the protein industry by offering convenient and effective products that support a balanced diet.Role DescriptionThis is a full-time...

  • Customer Service

    1 month ago


    Ahmedabad, India seashell logistics Full time

    Responsibilities: - Liner Coordination - For competitive rates & special rate filing to penetrate the market & to secure the business. - Coordinating with Shippers/ Buying agents / CHA / NVOCCs.Coordination with sales department for the smooth flow of shipments. - Tracking Shipments & Updating Clients. - Follow-up with Customers on enquiries received.Good...

  • Customer Service

    1 month ago


    Ahmedabad, India TATA Capital Full time

    10363 **Key Objective of the Job**: - Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. - Proactively understanding customer needs and cross - selling multiple products as per the requirements - Should adhere to all policies and guidelines for updating leads as well as closures along with...


  • Ahmedabad, India Alfa Consultancy Services Full time

    **Position Overview**: We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive for our chat process. As a Customer Care Executive, you will be responsible for providing exceptional customer service through chat interactions. Your primary goal will be to assist customers, resolve their inquiries, and...


  • Ahmedabad, India Rebelliuz Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Ahmedabad, India AIRFIELD EXPRESS Pvt Ltd Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

  • Ecommerce Specialist

    2 weeks ago


    Ahmedabad, India BOLT Nutrition Full time

    Company DescriptionBOLT Nutrition is a company based in Ahmedabad that is dedicated to providing athletes and individuals with high-quality nutritional products to help them achieve their goals. Our mission is to revolutionize the protein industry by offering convenient and effective products that support a balanced diet.Role DescriptionThis is a full-time...

  • Ecommerce Specialist

    2 weeks ago


    ahmedabad, India BOLT Nutrition Full time

    Company Description BOLT Nutrition is a company based in Ahmedabad that is dedicated to providing athletes and individuals with high-quality nutritional products to help them achieve their goals. Our mission is to revolutionize the protein industry by offering convenient and effective products that support a balanced diet. Role Description This is a...

  • Ecommerce Specialist

    2 weeks ago


    Ahmedabad, India BOLT Nutrition Full time

    Company DescriptionBOLT Nutrition is a company based in Ahmedabad that is dedicated to providing athletes and individuals with high-quality nutritional products to help them achieve their goals. Our mission is to revolutionize the protein industry by offering convenient and effective products that support a balanced diet.Role DescriptionThis is a full-time...