Great opportunity customer experience(cx)

4 weeks ago

Pune, India Tata Consultancy Services Full time

Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.Execute breakthrough domain consulting engagements. Support in entire sales cycle – business development, proposal development, pre-sales etcDevelop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customersPublish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology) to represent TCSExperience in Front Office Transformation and CPQ (Salesforce / Oracle / SAP) consulting including industry benchmarking, product evaluation, design business architecture, define strategy, and business case.At least 2 full lifecycle implementation experience in the platform. Experience with both B2 C and B2 B scenarios will be preferred.Exposure to working in various ERP solutions and integrating with CPQ platform. Review and approve data model for the projectExperience in enabling guided selling process for channel partners and customersGuide technical teams in design and implementationStrong understanding of B2 C and B2 B CPQ best practices, use cases, architecture principlesExposure to integration patterns / mechanism for leading CPQ productsResponsibilities:Define Front Office transformation (including CPQ) roadmap and strategy, product evaluation and solution design for manufacturing clientsLead teams in consulting and implementation projectsIdentify opportunities through business connects with clients and relationships in TCS ecosystemLead RFP responses and contributeGood / Excellent communication skills, analytical ability, initiative taking and innovative.Track emerging business models and trends for its applicability in manufacturing.Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles

  • Great Opportunity! Customer Experience(CX)

    4 weeks ago

    Pune, India Tata Consultancy Services Full time

    Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:- Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.- Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.- Execute breakthrough...

  • Great Opportunity! Customer Experience(CX)

    7 days ago

    Pune, India Tata Consultancy Services Full time

    Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:- Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.- Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.- Execute breakthrough...

  • Great Opportunity! Customer Experience(CX)

    4 weeks ago

    Pune, India Tata Consultancy Services Full time

    Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.Execute breakthrough domain...

  • Great Opportunity! Customer Experience(CX)

    4 weeks ago

    Pune, India Tata Consultancy Services Full time

    Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.Execute breakthrough domain...

  • Great Opportunity! Customer Experience(CX)

    4 weeks ago

    Pune, India Tata Consultancy Services Full time

    Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.Execute breakthrough domain...

  • Oracle CX – Service Technical Consultant

    3 days ago

    Pune, Maharashtra, India Trinamix Systems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

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  • Business Analyst

    1 week ago

    Pune, India Talent Pro Full time

    & ResponsibilitiesProduct Conceptualization & UX Strategy Development:- Conceptualize customer experience strategies- Collaborate with product managers to conceptualize new products & align UX with product roadmaps.- Develop and implement UX strategies that align with business objectives.- Stay up-to-date with industry trends and best practices in UX & UI...

  • (15h Left) Great Opportunity! Customer Experience(CX)

    4 weeks ago

    Pune, India Tata Consultancy Services Full time

    Total Experience: 5 to 15 Years Location : PAN India Roles & Responsibilites: Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation. Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies. Execute breakthrough...

  • Cx - QA Man - Komal Replacement

    2 weeks ago

    Pune, India Michelin Full time

    CX - QA MAN - Komal replacement JD for Senior Test Engineer: Ultimately, resource will ensure our final products meet our quality standards. Below are some Responsibilities: Gather product requirements (e.g. functional, technical and performance) - Inspect the CX website thoroughly to identify defects and malfunctions - Thorough testing of GUI of the...

  • Great Opportunity

    4 days ago

    Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are seeking a confident and enthusiastic Telecaller to join our team in the education sector. The ideal candidate will be responsible for contacting prospective students or parents, providing information about our courses or programs