Cashier/Customer Service

5 days ago

Ujjain, India Horizon Capital Full time

Seeking a motivated and customer-oriented individual to join our team as a Cashier/Customer Service Representative. In this role, you will be responsible for providing excellent customer service, processing transactions accurately, and assisting customers with their banking needs. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to delivering exceptional service.

Responsibilities:

  • Greet customers in a friendly and professional manner
  • Assist customers with account inquiries, transactions, and problem resolution
  • Process cash and check deposits, withdrawals, and payments accurately
  • Handle currency and coin exchanges
  • Balance cash drawers and maintain accurate transaction records
  • Promote bank products and services to customers
  • Educate customers on digital banking options and assist with online/mobile banking setup
  • Adhere to all banking regulations and security procedures
  • Collaborate with team members to ensure efficient branch operations
  • Maintain a clean and organized work area

Qualifications:

  • Must be graduate ; MBA preferred
  • Previous experience in banking, customer service, or a related field is preferred but not required
  • Strong interpersonal skills and the ability to communicate effectively with customers and colleagues
  • Excellent numerical and problem-solving abilities
  • Proficiency in computer applications, including Microsoft Office and banking software
  • Attention to detail and accuracy in handling financial transactions
  • Ability to multitask and work efficiently in a fast-paced environment
  • Knowledge of banking regulations and compliance standards is a plus
  • Availability to work flexible hours, including weekends and evenings

Benefits:

  • Competitive salary
  • Comprehensive health and retirement benefits
  • Paid time off and holidays
  • Opportunities for career advancement and professional development
  • Positive and supportive work environment
  • Employee discounts on banking products and services

If you are passionate about providing exceptional customer service and are looking for a rewarding career , we encourage you to apply for this exciting opportunity

To apply, please submit your resume and cover letter outlining your qualifications and interest in the position

Job Type: Full-time

Pay: ₹22, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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