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Salesforce Administrator
2 weeks ago
Job Description :
- Overall, 6 years+ working as a Salesforce Administrator handling system configuration, user support, and customization.
- Administer and maintain the Salesforce platform including user management, security settings, record types, page layouts, workflow rules, and processes.
- Proficiency in creating custom reports, dashboards in Salesforce.
- Support end-users by providing training, troubleshooting issues, and addressing inquiries related to Salesforce functionality and usage.
- Strong experience in configuring and customizing Service Cloud features such as Cases, Queues, Assignment Rules, and Service Console.
- Salesforce Administrator certification (ADM201) is required; additional certifications such as Advanced Administrator & Service Cloud Consultant is a plus.
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Salesforce Administrator
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Salesforce Administrator
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bangalore, India dentsu Full timeAs a Salesforce Administrator you will be managing the existing user base, licenses, profiles and user info. You are also going to be handling daily administration & support of cases within Salesforce; providing power users with technical support; logging & managing identified problems through to resolution; creation and maintenance of documentation on best...
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