Salesforce Administrator
3 weeks ago
About CommvaultÂ
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks â keeping data safe and businesses resilient. The companyâs unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.Â
JOB DESCRIPTION:
The OpportunityWe have an outstanding career opportunity for a Salesforce Admin, in Bengaluru. The Salesforce Administrator is responsible for application support of Commvaultâs Salesforce environment. The Salesforce Administrator works directly with internal business users in Sales, Marketing, Operations, and other departments primarily in the areas of help desk support, application enhancements, data hygiene, and user training. This role reports to the Manager of Business Systems within the global Business Operations group.
We take pride in our ability to complete complex projects while delivering exceptional results to our customers. We thrive upon collaboration and focus our efforts on maintaining a strong diverse workforce. We hire individuals from all different backgrounds and experiences and are passionate about equality and integrity.
What youâll doâ¦
- Basic Salesforce CRM system administration, including user setup and maintenance, role hierarchy, profiles & permissions, security, page layouts, objects, fields, workflow, approval processes, formulas, queues, assignment rules, and data management.
- Troubleshoot and resolve internal cases logged by end users related to the systems we support.
- Identify, correct, and prevent data quality issues through data governance, system setup, and use of tools like Salesforce, Power BI, or QlikView
- Acclimate quickly on current system configuration to fix and improve system usability and performance.
- Stay current with new releases of Salesforce, evaluating and implementing new features, as required.
Who you areâ¦â¦
- Bachelorâs degree with 2-5 years as a business analyst or system administrator role.
- Administration support for CRM application such as Salesforce & MS Dynamics.
- Good communication and facilitation skills.
- Strong analytical skills and attention to detail.
- Ability to work autonomously and in teams in a fast-paced, rapidly changing environment.
- Proven ability to develop and maintain strong working relationships with end users and business leaders at varying levels.
- Salesforce Certifications (Optional)
- Experience with Salesforce customization, including objects, fields, workflows, and validation rules, Approval rules etc.
- Strong knowledge of Salesforce development tools and techniques, including Apex, Visualforce, and Lightning Components.
- Strong problem-solving skills and ability to fix Apex Class and resolve technical issues.
- Employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Annual health check-ups, Car lease Program, and Tuition Reimbursement
- An inclusive company culture, an opportunity to join our Community Guilds
- Personal accident cover and Term life cover
Ready to #makeyourmark at Commvault? Apply now
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvaultâs goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.
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