Team Lead – AR

7 days ago


Coimbatore, India Waveonline LLC Full time

We're Hiring: Team Lead – AR (Accounts Receivable)Location: Cochin & Coimbatore (Work from Office Only)Open Positions: 4Experience Required: 5+ years in US Healthcare RCM, including 2+ years in managing teams/processesAbout the RoleWe’re looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).Key Responsibilities- Lead and manage a team of 30+ AR associates to ensure high performance.- Distribute daily work volumes and ensure adherence to client SLAs & turnaround times.- Support production and delivery for client-specific RCM processes and projects.- Troubleshoot and resolve workload-related challenges to ensure timely outcomes.- Conduct regular quality assurance reviews to maintain service excellence.- Set performance goals, delegate tasks, and monitor execution for efficiency.- Analyze and track team metrics to drive continuous improvement.- Identify training needs and deliver targeted coaching to enhance team capabilities.- Collaborate with quality auditors to ensure compliance and improve quality scores.- Handle client escalations and ensure complete client satisfaction.- Demonstrate expertise in end-to-end RCM, particularly AR and denial management.Candidate Profile: Qualifications & Experience- Education: Bachelor’s degree or equivalent.- Experience:- Minimum 5 years in US Healthcare RCM- At least 2 years in a Team Leader / Process Coach / Team Coach role- Current designation should reflect team leadership (Immediate joiners preferred)- Deep understanding of AR processes, denial management, and payer-specific guidelines.- Strong communication and interpersonal skills for managing both teams and clients.- Ability to analyze KPIs and improve team and process performance.- Proficient in AR management software/tools, and experienced with HIPAA compliance.- Familiarity with insurance billing, payer contracts, and medical coding (CPT / ICD-10).- Advanced Excel and reporting skills for data tracking and decision-making.- Able to adapt to dynamic client needs and shifting healthcare industry standards.Why Join Us?At Wave Online Infoway, we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth.Apply Now or Reach OutFor more information, connect with our recruitment team:- Rajalakshmi Kannan – | Nasiya – | Modhimol PN – | Anagha J D – | Online InfowayEmpowering healthcare through expert RCM solutions


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