Team lead

1 week ago

Coimbatore, India Waveonline LLC Full time

We're Hiring: Team Lead – AR (Accounts Receivable) Location: Cochin & Coimbatore (Work from Office Only) Open Positions: 4 Experience Required: 5+ years in US Healthcare RCM, including 2+ years in managing teams/processes About the Role We’re looking for highly driven and experienced  Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM). Key Responsibilities Lead and manage a team of 30+ AR associates to ensure high performance. Distribute daily work volumes and ensure adherence to  client SLAs & turnaround times . Support production and delivery for client-specific RCM processes and projects. Troubleshoot and resolve workload-related challenges to ensure timely outcomes. Conduct regular  quality assurance reviews to maintain service excellence. Set performance goals, delegate tasks, and monitor execution for efficiency. Analyze and track team metrics to drive  continuous improvement . Identify training needs and deliver  targeted coaching to enhance team capabilities. Collaborate with quality auditors to ensure compliance and improve quality scores. Handle  client escalations and ensure complete client satisfaction. Demonstrate expertise in  end-to-end RCM , particularly  AR and denial management . Candidate Profile: Qualifications & Experience Education: Bachelor’s degree or equivalent. Experience: Minimum 5 years in  US Healthcare RCM At least 2 years in a  Team Leader / Process Coach / Team Coach role Current designation should reflect team leadership (Immediate joiners preferred) Deep understanding of AR processes, denial management, and payer-specific guidelines. Strong communication and interpersonal skills for managing both teams and clients. Ability to analyze KPIs and improve team and process performance. Proficient in AR management software/tools, and experienced with  HIPAA compliance . Familiarity with  insurance billing ,  payer contracts , and  medical coding (CPT / ICD-10). Advanced Excel and reporting skills for data tracking and decision-making. Able to adapt to dynamic client needs and shifting healthcare industry standards. Why Join Us? At  Wave Online Infoway , we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth. Apply Now or Reach Out For more information, connect with our recruitment team: Rajalakshmi Kannan – | Nasiya –  |  Modhimol PN –  |  Anagha J D –  |  Wave Online Infoway Empowering healthcare through expert RCM solutions

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