
Team Lead – AR
3 weeks ago
We're Hiring: Team Lead – AR (Accounts Receivable)
Location: Cochin & Coimbatore (Work from Office Only)
Open Positions: 4
Experience Required: 5+ years in US Healthcare RCM, including 2+ years in managing teams/processes
About the Role
We're looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).
Key Responsibilities
- Lead and manage a team of 30+ AR associates to ensure high performance.
- Distribute daily work volumes and ensure adherence to client SLAs & turnaround times.
- Support production and delivery for client-specific RCM processes and projects.
- Troubleshoot and resolve workload-related challenges to ensure timely outcomes.
- Conduct regular quality assurance reviews to maintain service excellence.
- Set performance goals, delegate tasks, and monitor execution for efficiency.
- Analyze and track team metrics to drive continuous improvement.
- Identify training needs and deliver targeted coaching to enhance team capabilities.
- Collaborate with quality auditors to ensure compliance and improve quality scores.
- Handle client escalations and ensure complete client satisfaction.
- Demonstrate expertise in end-to-end RCM, particularly AR and denial management.
Candidate Profile: Qualifications & Experience
- Education: Bachelor's degree or equivalent.
- Experience:
- Minimum 5 years in US Healthcare RCM
- At least 2 years in a Team Leader / Process Coach / Team Coach role
- Current designation should reflect team leadership (Immediate joiners preferred)
- Deep understanding of AR processes, denial management, and payer-specific guidelines.
- Strong communication and interpersonal skills for managing both teams and clients.
- Ability to analyze KPIs and improve team and process performance.
- Proficient in AR management software/tools, and experienced with HIPAA compliance.
- Familiarity with insurance billing, payer contracts, and medical coding (CPT / ICD-10).
- Advanced Excel and reporting skills for data tracking and decision-making.
- Able to adapt to dynamic client needs and shifting healthcare industry standards.
Why Join Us?
At Wave Online Infoway, we're transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth.
Apply Now or Reach Out
For more information, connect with our recruitment team:
- Rajalakshmi Kannan – 9526017766 | rajalakshmi@wavehca.com
- Nasiya – +91 85902 01716 | nasiya@wavehca.com
- Modhimol PN – 8590201718 | modhimol@wavehca.com
- Anagha J D – 9526019966 | anagha@wavehca.com
Wave Online Infoway
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