Team Lead

Position Summary
The Accounts Receivable Team Lead is responsible for overseeing the accounts receivable function, ensuring accurate cash application, timely collection of outstanding invoices, maintaining accurate records, and leading a team of AR associates. The role involves developing, implementing, and maintaining efficient AR workflows, ensuring compliance with policies, and driving process improvements. The ideal candidate will have strong leadership skills, attention to detail, and a solid understanding of accounting principles.

Key Responsibilities
Supervise and mentor the accounts receivable team to ensure efficient and accurate processing of transactions.

Ensure timely invoicing and billing processes are maintained.

Ensure timely and accurate cash application to customer accounts.

Monitor accounts receivable aging reports and follow up on overdue accounts.

Resolve customer discrepancies and disputes related to billing.

Collaborate with sales, customer service, and finance teams to resolve account issues. Prepare and analyze accounts receivable reports for management review.

Implement and improve AR processes to increase efficiency and reduce errors.

Publish key metrics, SLA and monthly review with Management.

Ensure compliance with company policies, accounting standards, internal controls and SOX. Support audit and compliance requirements related to AR processes.

Assist in month-end closing activities related to receivables.

Monitor and maintain accurate records of customer payments and account statuses.

People Management
Train and guide staff members to enhance performance and development.

Conduct periodic performance evaluation and provide feedback to team members.

Prepare process documentation, control procedures, and training materials.

Ensuring back up plans during vacation/holidays

Team
This role will be setup in the Hillenbrand Global shared service Organization – Coimbatore, India supporting Accounts Receivable within Hillenbrand. This role will have the opportunity to work with and learn from teams that are geographically diverse (Asia, Europe, and North America)

Basic Qualifications
Master's degree in finance, Business Administration, or related field. 7+ years of proven experience in accounts receivable, with leadership experience of minimum 3 years.

Strong accounting knowledge and procedures.

Excellent communication and negotiation skills.

Strong supervisory and interpersonal skills.

Proficiency in Microsoft Office and other financial software, especially excel.

Experience in process improvement, automation, PowerBI, or project management is preferred.

Strong analytical skills and attention to detail.

Ability to work under pressure and meet deadlines.

Key Competencies

• Leadership and team management
• Process Optimization & Improvement
• Customer service orientation
• Analytical thinking
• Problem-solving
• Attention to detail
• Effective communication

Who We Are
Mold-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co-injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50+ year history, we've built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold-Masters. Mold-Masters is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit:

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".