Service Desk Engineer

1 month ago


navi mumbai, India Calsoft Labs - An Alten Group Company Full time

Please find the below Job description for Service Desk Engineer.

Required Personal Skills

  • Good communication skills
  • Reliable, on-time, personable, and customer-focused
  • Comfortable working in rotational shift and Weekdays.

Required Technical Skills:

  • Ability to diagnose and resolve basic technical issues
  • Good understanding of computer systems and other tech products
  • Customers seeking technical assistance over the phone or email.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Experience providing application support
  • Good Understanding of networking technologies

Education Qualification: -

Graduation is Must (Like: - BCA/BCOM/BSC IT, BA)

Pre-Requisites: -

Own Laptop/Desktop and Broadband Network Connection


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