ServiceNow Architect

19 hours ago

HAL Bangalore Airport, India Quarks Full time

Job Title :
ServiceNow Architect

Experience :
10 Years+

Location :
Noida, Bangalore, Pune, Jaipur

Employment Type :
Full-time

Job Summary
We are looking for a skilled ServiceNow Architect with 10 years+ of experience, specializing in Strategic Portfolio Management (SPM), Enterprise Architecture (EA), IT Business Management (ITBM), and Application Portfolio Management (APM). The ideal candidate should have hands-on experience in designing, developing, and implementing solutions on the ServiceNow platform, with a focus on delivering business value through process automation and service integration.

Key Responsibilities

  • Design, develop, and implement ServiceNow solutions focusing on SPM, EA, ITBM, and APM modules.
  • Collaborate with stakeholders to gather and analyse business requirements.
  • Customize existing applications and develop new modules using ServiceNow best practices.
  • Create and manage dashboards, reports, and performance analytics within the platform.
  • Ensure platform integrity through effective change management, testing, and documentation.
  • Integrate ServiceNow with other enterprise systems using REST/SOAP APIs and MID servers.
  • Provide support for platform upgrades, patches, and performance tuning.
  • Work with cross-functional teams to improve process efficiency and user experience.

Required Skills & Qualifications

  • 10 years+ of experience in ServiceNow development and configuration.
  • Strong expertise in SPM (formerly ITBM), EA, APM, and related modules.
  • Solid understanding of the ServiceNow platform architecture and capabilities.
  • Experience with scripting (JavaScript, Glide), UI policies, business rules, workflows, and flow designer.
  • Hands-on experience with REST/SOAP APIs and system integrations.
  • ServiceNow certifications such as CSA, CIS-ITBM, or CIS-SPM are a plus.
  • Strong problem-solving and communication skills

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