Account Manager

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

• Sales in Madhya Pradesh (Indore) – for BioMonitoring business in SLS/ Life Science. Territories covered: Madhya Pradesh.
• Key Account Management. Result oriented to achieve set objectives of Annual operating plan and quarterly phasing budgets. Submission of forecast (Sales Plans, Inventory Management) monthly, quarterly and yearly.
• Customer management: Manage relationships with key customers, distributors and further business stakeholders. Developing a customer centric approach and be the VOC to aid in developing right strategy. Go digital & direct the business within the market using Sales tools like SFDC and other digital tools.
• Support regional product promotion campaigns and work closely with marketing teams for promotions of new products, hardware demos, validations qualifications. Channel partner /dealer management to further the reach in market and manage distribution in accordance with company policies. End use monitoring and generation/mapping of secondary sales in case of channel sales.
• Deliver sales presentations and application support, help in complaint resolution to customers in coordination with other relevant functions as required. Collaborate with Customer service / Finance /Collection for ensuring cash flow.
• Market watch: Market intelligence, and monitor competitor activities in the market place. Retention and expansion of existing & new customers based on business & market requirements at appropriate time. Product knowledge and skill sets and knowledge of carrying out basic tests / experiments needed in process handling.
• Awareness on ERP like SAP and MS Office tools for business requirements. Participate in skill building, training exercises for business development. Ability to understand customer processes and requirements and mirror products, solutions , services offered by the organization.
• Knowledge of the region, territories and Languages. Relationship with Customers & Key opinion Leader's (KOL) of the region. Technical and business acumen pertaining to these mentioned aspects; demonstrate learning agility. New business development - Expansion of business in uncovered / new territories within the assigned region ; generate Sales from new products / new applications. Interfacing and coordinating with other functions (Operations, Finance, Customer Service etc.) to meet business objectives. Any other special task / project as assigned by line manager in relation to above mentioned aspects.

Who You Are

• Bachelor or master's degree in microbiology or Life Science or related discipline. Microbiologist / biotechnologist / Life Science Grad/PG
• 4-9 years plus min. of sales experience in Life Science market. Relevant industry experience in serving Pharma/Biopharma / Industry customers in Laboratory consumables/equipment's. Teamwork, Customer orientation, Result orientation, Communication with impact. Techno commercial aspects - high on business acumen.
• Strategic orientation, executing multi-channel sales strategies (direct, indirect, digital), Accurate forecasting skills, Ability to navigate across a matrixed organization, Ability to engage a variety of audience (team, peers, leadership, customer, partners etc) during presentations in English and Japanese. Ability to design and deliver effective presentations with message, structure, clarity and impact by using story telling techniques.
• Business acumen, Problem-solving skills, Selling skills, Product knowledge, Related industry and market trend Negotiation skills
• Fluent in English, Hindi , Local language. Proficient in English – spoken /written.

What we offer:
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity