Specialist HR Services( PMO + L&D)

4 weeks ago

Thiruvananthapuram, India ALLIANZ SERVICES PRIVATE LIMITED Full time

Role: Specialist HR Services ( PMO + L&D)

Location: Trivandrum

Experience: 8+

Skills: PMO, Learning & Development, Project planning, Cost estimation, Instructional design

JD

  • Contribute to business development
  • Produce cost estimates for new service requests together with senior project manager
  • Manage workstreams and tasks
  • Facilitate customer interactions
  • Planning resources and activities within the scope of the project with senior project manager
  • Support organization of the project team
  • Manage external contractors and their contributions to project deliverables
  • Control project time management and progress towards achieving project milestones
  • Control project financials to comply with project budget
  • Identify key stakeholders for the projects (e.g., subject matter experts)
  • Implement project governance framework
  • Implement project communication plan by target groups and available communication devices
  • Identify and report on project related risks
  • Creation of meeting minutes for project meetings
  • Document client and user feedback received on key project deliverables
  • Contribute to process analysis and design of improvement options
  • Support User Acceptance Tests (UATs)
  • Continuous improvement of guidelines and training material

PMO Skills

  • Customer centricity: Ability to put oneself in the shoes of a customer/learner and develop a customer/learner centric learning experience.
  • Ownership: Take end-to-end responsibility for your workstream.
  • Conceptual skills: Understand and comprehend complex scenarios, content and context and develop creative solutions.
  • Problem-solving skills: Ability to develop materials at requested quality standards and deal with constrains in an efficient manner.
  • Goal-oriented: Purpose driven working style with clear understanding of feasibility of targets.
  • Creativity: Ability to use imagination to generate new ideas or think about problems in a new or different way.
  • Project management: Ability to manage own tasks and understand own contribution to scope of learning projects. Demonstrate excellent task and time management.
  • Communication skills: Clear communication towards customer/colleagues. Be able to understand instructions and raise questions.
  • Text comprehension: Understand key messages of provided content and account for them in the project planning.
  • Visual design skills: Ability to develop visual design assets (derive visual assets from corporate identity) to effectively communicate towards clients.
  • Learner Experience Design: Ability to develop learner-centered journeys by following instructional design principles.

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