Customer Service Specialist

4 weeks ago

Mumbai, Maharashtra, India NIIT Full time

Customer Service Specialist – Airoli, Mumbai

Location: Airoli, Mumbai

Shift Timing: Night Shift (One-side cab provided)

Salary: ₹2.4LPA

Experience: Freshers can apply

Mode: Voice Process Only

Job Details

-Handle customer calls, resolving queries in the first interaction

-Meet SLAs for satisfaction, response time, and effort

-Log issues accurately, follow up, and suggest improvements

-Maintain attendance policies and service quality

-Work rotational shifts with basic MS Office proficiency

Who Should Apply

-Bachelor's in B.Com, B.A, BBA, BSc, B.Pharma

-Not eligible: BTech, MTech, MCA, BCA, MBA, HM, or other technical degrees

-Excellent communication skills

What We Offer

-Clear career progression and performance incentives

-Investment in training and development

-5-day workweek and fun, collaborative culture

-Insurance benefits

Interested? Apply or send your CV to |

#CustomerService #CustomerSupport #Hiring #JobOpening #AiroliJobs #MSOffice #ShiftWork #Careers #Mumbaijobs

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