Service Desk Manger

Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

IT Service Desk Agent(24*7 Support Rotational Shifts)Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoid service interruptions by performing system installations, updates, and maintenance procedures....

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Responsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...

Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

Hiring For SERVICE DESK:SERVICE DESK Desired ProfileSkills:Japanese language SD with English proficiency, spoken and writtenTechnical IT specific knowledgeVoice processService Requests processTicket resolveKB databaseNotice Period: 0-30 daysEducation:Full-time any graduateLocation:BangaloreEmail:career@krazymantra.com

Job Summary: The Service Desk Support Specialist supports Polaris worldwide IT operations, providing first line support for Polaris users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and managing...

Hello Guys, We have exciting oppurtunity with Financial Prodcuct Company - Listed in Fortune Five Hundred Companies. Role - Service Desk Engineer Experience : 2 to 4 years Job Location: Bangalore (Hybrid mode) NP : Serving to 1 month 2-3 years of Voice based Service desk work experience in a business environment. ...

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with...

Hi,The positions below are open for one of our MNC Clients for Bangalore Location.About The Client- Our Client is a global professional services company withleading capabilities in digital, cloud, and security. Combining unmatchedexperience and specialized skills across more than 40 industries, we offerStrategy and Consulting, Technology and Operations...

Apply for Hiring For SERVICE DESK, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 1 Year of Experience on TimesJobs.com.

Resolves end user software and hardware related incidents and service requests. Troubleshoots incidents using collaborative tools. Escalates and assigns incidents to other Information Technology (IT) staff members and ensures timely resolution of service requests. • As a member of this team, you would contribute to CDM Smith's mission by: • Troubleshoots...

Hiring For SERVICE DESKDesired ProfileSkills: Mandarian language SD with English proficiency, spoken and written and technical IT specific knowledge, voice process, Service Requests process, Ticket resolve, KB databaseNotice Period: 0-30 daysEducation: full-time any graduateLocation: BangaloreEmail: career@krazymantra.com