Customer Support Executive

5 days ago


Hyderabad, India Vigocare Full time

Company Description

Vigocare, founded in 2017, is a leading healthcare technology company that revolutionizes patient care through continuous monitoring solutions. Our AI-powered platform connects patients and healthcare providers, enabling proactive interventions and improved outcomes. Our comprehensive suite of solutions includes ECG rhythm monitoring, ambulatory BP monitoring, cardiac telemetry, smart wards, and . Vigocare empowers healthcare organizations to enhance patient safety, increase efficiency, and improve patient outcomes.

Job description:

Language Mandatory :Bengali, English and any Regional Language

Roles and Responsibilities:

  • Should have strong customer-oriented approach and problem-solving skills.
  • Should have technical knowledge (worked in technical support role).
  • Should be able to multitask – voice and chat process.
  • Should have customer-oriented approach while handling any customer query.
  • Advantage if you have worked on any CRM (Zendesk, Freshdesk, Salesforce, etc)

Requirements:

  • Excellent verbal and written communication skills.
  • Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with rotational week off.
  • Languages to be known –
    Bengali, English and any Regional Language
  • Graduation in any discipline with minimum 1+ years of technical support.

Pay Range : 25,000

Interested can share their resumes to
or can reach



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