Senior Manager

3 weeks ago


Thane, India Tata AIA Life Insurance Full time
A Position OverviewPosition TitleProgram ManagementDepartmentTDA- BSGLevel/ BandSMRole Summary

:B Organizational RelationshipsReports toVP / SVPSupervises1 SM / AVPC Job DimensionsGeographic Area CoveredMumbaiInternal StakeholdersTDA-BSG and all other TATA AIA internal departmentsExternal StakeholdersPartnersD Key Result Areas1Ensure that projects are delivered on time meeting high-quality standards.2Set program goals and objectives in consultation with Technology leads and business counterparts3Communications skills and clearness in reporting and communication4Manage delivery with high quality as per stringent product delivery deadlines5Learn and use new technologies, protocols, libraries, or even languages as needed.E Competencies ( Please copy paste from Competency Dictionary)Competency ForProficiency ScaleProficiency Scale DescriptionTimely Decision Making5Uses experience and industry awareness while taking decisionsto help improve effectiveness and output.Displays strong analytical skills to identify emerging trends andpatterns and anticipates potential problems / issues.Solves problems even in ambiguous or risk situations by selectinga course of action based on logical assumptions and factualinformation, taking into consideration resource constraints andorganizational values to solve problems, in line with the setregulations and guidelines.Encourages others to take calculated decisions after evaluatingthe pros and cons.Functional Excellence4Displays a clear understanding of the processes, regulatoryframework & market awareness pertaining to own and relatedmarkets and helps the team to gain knowledge.Uses business/market awareness and information madeavailable by various processes to enhance overall effectivenessof the function/department and to re-engineer processes.Identify potential hurdles and sets appropriate milestones,systems and processes for others to follow and monitors theirprogress against the set milestones.Drive for Results5Guides organizational initiatives ensuring effective planning andresource utilization.Inspires team to proactively deliver results even in newsituations without losing focus on process discipline.Creates a high-performance work climate for individuals andteams to deliver by synergizing multiple systems anddepartmentsCustomer Focus and Consumer Focus4Analyzes the market trends, anticipates customer needs andadopts the best solutions that will exceed the customerexpectations while meeting organizational SOP's.Stretches self and team to deliver customer delight.Building andManaging Relationships5Establishes long term partnerships with all the parties who canplay a pivotal role in guarding the business interest of theorganization with a focus on developing mutually beneficialrelationships.Presents information persuasively, with skill and power, seekingto influence an audience of critical importance.Is able to deliver difficult or ambiguous messages with clarity,tact and diplomacy.Is able to convey the right message to the right person in theright context.Taking Ownership5Leads by example and puts in place strategies and processesto fosters a culture of accountability for focused working, toensure achievement of the tasks within the quality, time andbudgetary parameters within the team.G Skills RequiredBehavioralEssentialDesiredInterpersonal skillsCommunication skillsCreative thinking skillsSupervising/Leadership skillsTeamwork SkillsInfluencing skillsRelationship Building skillsDecision making skillsH Incumbent CharacteristicsEssentialDesiredQualificationGraduate /Post GraduateBE / BTech with MBA / PGDM from reputed institute.Experience12 to 20 years of relevant IT experienceGood to have experience in running digital business, leading transformation programs

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