Application Support Manager
2 weeks ago
Job Description:Identifying and implementing automation processes as part of User support to eliminate manual efforts o Identify areas of improvement and scope for reduction of calls.
Ensuring timely reconciliation of entries by having effective review mechanism and escalating to vendor/IT.
Application Functional SupportEnsuring Production Support of various retail banking applications used by more than 60000 users acrossbranches.Ensuring immediate, effective and efficient application support.Managing escalations as part of support function.
MIS SupportEnsuring necessary MIS are provided on time and to act as a business enabler.Ensuring the projects are delivered as per the agreed SLA with quality and fine-tuned scripts.Ensuring periodical MIS are published with accurate values and within the stipulated timelines.
Master MaintenancesEnsuring periodic and correct execution of master data basis the requisite approvals received.
Access ManagementEnsuring access to production servers are granted on need basis with appropriate requests logs.Ensuring timely backups are in place.
BCP Co-ordinationImplementation of BCP for all Retail Operations functions (Liability, Asset, Direct banking, DP, Custody, Credit Cards, BPRG Application Support).Ensuring existence of operations effectiveness in shifting the activities to alternative location in case of any disaster at their site where identified critical processes are being executed, in order to avoid any customer, financial, regulatory or reputational impact for the organization.Ensuring necessary sign offs are in place for the identified critical activities and recovery plan strategy documents
People Management which includes Resource planning, training, mentoring, Career planning, Job sizingPeriodic review of open items and discussion with stake holders for logical closure.Identify areas of improving efficiency and automation and enable operations in improving efficiency and productivityManage escalations and ensure incidents are managed effectively.Ensuring implementation of archival solutions for the identified applications.
KNOWLEDGE AND SKILL REQUIREMENTS (Education, technical/ behavioral skills, Experience)
Graduate with MBA / MCA12-15 years experience , in execution, strategic and planning acrossBFS domain areas – Retail , AML, Depository / Custody, Retail asset, Collection, Business Banking etc.Technical Expertise in SQL / Oracle desirableAnalytical and technical skills on database, Reporting Tools
-
Application Support Manager
1 month ago
Mumbai, Maharashtra, India Initiate International Full timeJob Title: Application Support ManagerInitiate International is seeking an experienced Application Support Manager to lead our 24/7 service desk and application support/incident management team in the Mumbai Metropolitan Region. As a key member of our team, you will be responsible for overseeing incident management processes, team leadership, vendor...
-
Application Support Manager
5 months ago
Mumbai, India Initiate International Full timeJoin Our Team as an Application Support Manager in Mumbai!Are you ready to lead a dynamic team and ensure the optimal performance of a cutting-edge payment gateway? Our client is on the lookout for an experienced and driven Application Support Manager to lead their 24×7 service desk and application support/incident management team in...
-
Application Support Manager
1 month ago
Mumbai, Maharashtra, India Initiate International Full timeIncident Management and Team LeadershipInitiate International is seeking an experienced Application Support Manager to lead their 24×7 service desk and application support/incident management team in the Mumbai Metropolitan Region.The ideal candidate will have a strong understanding of ITIL frameworks and best practices related to incident management, as...
-
Application Support Manager
3 months ago
Mumbai, India Initiate International Full timeJoin Our Team as an Application Support Manager! Are you ready to lead a dynamic team and ensure the optimal performance of a cutting-edge payment gateway? Our client is on the lookout for an experienced and driven Application Support Manager to lead their 24×7 service desk and application support/incident management team in the Mumbai Metropolitan...
-
Application Support Manager
2 weeks ago
mumbai, India HDFC Bank Full timeJob Purpose: To manage support function to all application users on functional queries, Business Continuity Planning coordination for all Retail operations, MIS generation for any regulatory requirements or specific critical business needs from any retail application and manage the report development for Fincon Business Intelligence Unit (BIU). Job...
-
Application Support Manager
2 weeks ago
Mumbai, India HDFC Bank Full timeJob Purpose:To manage support function to all application users on functional queries, Business Continuity Planning coordination for all Retail operations, MIS generation for any regulatory requirements or specific critical business needs from any retail application and manage the report development for Fincon Business Intelligence Unit (BIU).Job...
-
Application Support Manager
2 weeks ago
mumbai, India HDFC Bank Full timeJob Purpose:To manage support function to all application users on functional queries, Business Continuity Planning coordination for all Retail operations, MIS generation for any regulatory requirements or specific critical business needs from any retail application and manage the report development for Fincon Business Intelligence Unit (BIU).Job...
-
Application Support Manager
2 weeks ago
Mumbai, India HDFC Bank Full timeJob Purpose: To manage support function to all application users on functional queries, Business Continuity Planning coordination for all Retail operations, MIS generation for any regulatory requirements or specific critical business needs from any retail application and manage the report development for Fincon Business Intelligence Unit (BIU).Job...
-
Application Support Manager
2 weeks ago
Mumbai, India HDFC Bank Full timeJob Purpose: To manage support function to all application users on functional queries, Business Continuity Planning coordination for all Retail operations, MIS generation for any regulatory requirements or specific critical business needs from any retail application and manage the report development for Fincon Business Intelligence Unit (BIU). Job...
-
Application Support Manager
5 days ago
Mumbai, India Adept Global Full timeJob Title: Application Support EngineerLocation: India (Hybrid)Experience: 4 to 9 yearsEmployment Type: C2HWe are seeking a skilled Mid-Level Application Support Engineer with expertise in Managed File Transfer (MFT) and JIRA/JIRA Service Desk. The ideal candidate should possess strong incident management and documentation skills. While automation and...
-
Application support manager
4 days ago
Mumbai, India Adept Global Full timeJob Title: Application Support EngineerLocation: India (Hybrid)Experience: 4 to 9 yearsEmployment Type: C2 HWe are seeking a skilled Mid-Level Application Support Engineer with expertise in Managed File Transfer (MFT) and JIRA/JIRA Service Desk. The ideal candidate should possess strong incident management and documentation skills. While automation and...
-
Application Support Manager
17 hours ago
Mumbai, India eAspire Technolabs Pvt. Ltd. Full timeJob Title: Production Support/Application Support Lead Perks: cab facility, provide lunch/dinner, Family insurance, Shift allowance 1500 rupees. If someone relocate then 15 days provide home. Location: Mumbai Interview Mode: Face-to-Face Key Qualifications and Skills: Proficiency in Linux/Unix-based operating systems, IPC, and Linux commands. Strong...
-
Application Support Manager
1 day ago
Mumbai, India eAspire Technolabs Pvt. Ltd. Full timeJob Title:Production Support/Application Support LeadPerks: cab facility, provide lunch/dinner, Family insurance, Shift allowance 1500 rupees. If someone relocate then 15 days provide home. Location:MumbaiInterview Mode:Face-to-FaceKey Qualifications and Skills:Proficiency in Linux/Unix-based operating systems, IPC, and Linux commands.Strong experience with...
-
Applications Support
6 months ago
Mumbai, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** - We closely collaborate with Application Development, QA and Operate teams for environment setup, regulatory projects and BAU support. - Scope of Work includes, but not limited to: - Ensuring SODs and SOWs checks are good - Encouraging and implementing automation - Trade Flow issue investigation - Tech refreshes, Migrations,...
-
Application Support
5 months ago
Mumbai, India Comunus Technologies Pvt.Ltd Full timeComUnus is **#Hiring** For Application Support !! No of position : 6 Min.Exp.Req : 1+ Years Work Location : Mumbai WORK FROM OFFICE !! Immediate Joiners are preferred !! Roles & Responsobilities: - Should Have Knowledge About The Flow Of Application Support. - Should Have Knowledge Of Sql. - Strong SQL Queries, Joints Knowledge, Experience Connecting To...
-
Sales Representative
1 week ago
Mumbai District, Maharashtra, India Easy Application Full timeEasy Application, specializing in supporting students pursuing studies abroad in China, Cyprus, and France, is looking for a Sales Representative or Business Introducer to expand our client base. Your primary mission will be to identify, attract, and guide students interested in using our services. **Your Responsibilities**: - Prospect potential students...
-
Application Support
7 months ago
Mumbai, India Triangle Global Full timeExposure and hand on experience to application support / architectural concepts / design across diverse technology platforms. - Experience on applications support like GST,Asset-Liability Managment,GL-Reconciliation, Online Meeting application, Voucher/Claim management etc.. - Troubleshooting of issues of Finance/Banking Applications. - Understanding of...
-
Application Support Director
1 month ago
Mumbai, Maharashtra, India Initiate International Full timeJob DescriptionRole OverviewInitiate International is seeking an experienced Application Support Manager to lead their 24×7 service desk and application support/incident management team in the Mumbai Metropolitan Region. The ideal candidate will have a strong understanding of ITIL frameworks and best practices related to incident management, as well as...
-
Application Support Specialist
5 days ago
Mumbai, India Hexaware Technologies Full timeDear Candidate,We are hiring!!..Exp : 2-12 Yrs. ( Associate, Specialist & Lead)Location: Mumbai, Dehradun.Interested please share resume to .Walkin Interview in Mumbai, Dehradun - Hexaware Office ( 30-Nov-24)JD:‒Experience in Flutter, ReactJS, Node.js, PostgreSQL, Bootstrap−Experience in XSLT/ XSD/ XML (Creation of Schema and...
-
Application Support Specialist
5 days ago
Mumbai, India Hexaware Technologies Full timeDear Candidate,We are hiring!!..Exp :2-12 Yrs. ( Associate, Specialist & Lead)Location:Mumbai, Dehradun.Interested please share resume to .Walkin Interview in Mumbai, Dehradun - Hexaware Office ( 30-Nov-24)JD:‒Experience inFlutter, ReactJS, Node.js, PostgreSQL, Bootstrap−Experience in XSLT/ XSD/ XML (Creation of Schema and Stylesheets)−Experience in...
