.Net Production Support Engineer

4 weeks ago


ChennaiBangalore, India Mazenet solution Full time

About Mazenet :


Mazenet is a leading provider of technology solutions and services. We are currently seeking a talented .NET Production Support Engineer to join our team.


Responsibilities :


- Provide L1/L2 support for .NET applications.


- Troubleshoot and resolve production issues promptly.


- Manage incident and change management processes.


- Ensure adherence to SLAs and service level agreements.


- Monitor application performance and identify potential bottlenecks.


- Coordinate with development teams to implement fixes and enhancements.


- Document and analyze production issues for root cause analysis.


- Participate in on-call rotation for after-hours support.


Required Skills :


- Strong proficiency in .NET Framework, MVC, C#, and SQL Server.


- Experience with MySQL database management.


- Knowledge of ITIL framework and best practices.


- Excellent problem-solving and troubleshooting skills.


- Ability to work independently and as part of a team.


- Strong communication and interpersonal skills.


Preferred Skills :


- Experience with cloud platforms (AWS, Azure, GCP)


- Knowledge of scripting languages (Python, PowerShell)


- Experience with monitoring tools (New Relic, Dynatrace)


Benefits :


- Competitive salary and benefits package


- Opportunities for professional growth and development


- Collaborative and supportive work environment


Exp : 4 - 9 years

(ref:hirist.tech)

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