Manager - Soft Services

3 weeks ago

Bengaluru, India Cushman & Wakefield Full time

Job Title

Manager - Soft Services

Job Description Summary

Job Description

Job Posting Title

Market appropriate job title

Soft Service Manager

Job Description Summary

Purpose of the role in 1-2 sentences

Responsible for overall performance of Housekeeping, horticulture, waste management and pest control of the site

Job Description

3-5 bullet points of specific duties

About the Role:

  • Checking front of the house as well back of the house daily basis.
  • Checking caddies & trolleys.
  • Checking duty roasters & absenteeism.
  • Checking grooming of the staff.
  • Checking for the pest control measures & follow-ups with the agency.
  • Checking all the necessary PPEs of the staffs.
  • To perform actions as per role defined in EPRP/Business continuity plan to respond to emergency situations.
  • Maintaining whole of our landscaped area.
  • Implementing check lists & follow-ups.
  • Agency meetings & corrections.
  • Follow up the SLA & KPI of the respective agencies.
  • Follow-up training as per SOPs.
  • Follow up cleaning standards as per SOP's.
  • Ensure PPM activities
  • Any other task / responsibility assigned by the management from time to time

3-5 bullet points of key selection criteria

About You:

  • Intermediate to 7-10+ years of experience.
  • Previous experience in a similar soft service Management role
  • Experience within the Property industry is advantageous
  • Strong written and communication skills.
  • High attention to detail and the ability to operate in a fast-paced environment.

3 bullet points of job/country specific benefits

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

  • Being part of a growing global company.
  • Career development and a promote from within culture.
  • An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO: "Cushman & Wakefield"

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