Client Services Manager
4 weeks ago
As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and execute reports to ensure high level of performanceIdentify, innovate and execute business ideas to improve service deliveryIdentify opportunities to improve and drive efficiency/top lineMonitoring team performance and service calls to ensure the delivery center goals are metWriting and conducting performance evaluations, making employment decisions, seng upperformance goals and targets for assigned teamDraw up reports for the analysis and make presentations for senior managementManage communication with internal and external clientsDraw up business case for action, me plan for execution and present to the Director for approval and executionCandidate Requirements:The ideal candidate should be managing a group of 100 plus agents in a high end B2B supportProcess (preferably tech. support) and should possess 7-8+ years of experience in a management positionWell versed with modern day work force management practices and QA processesVery strong people management skills requiredStrong business acumen, ethics and high integrityPassionate about customer advocacyMust possess excellent presentation and analytical skillsAbility to track key performance metrics and take business decisionsAbility to identify, model and implement solutions for business situations and client needsVery proficient with software packages of Microsoft Office
-
Client Servicing Manager
2 days ago
Uncha Samana, India Essvee Consultant Full timeClient Servicing Manager Gurgaon 3 6 years ₹ 6 lacs 8 lacs PA GurugramJob DescriptionWe are looking for a customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable.Client relationship managers are also responsible for handling complaints and...
-
Client Services Executive
3 weeks ago
Uncha Samana, India Purple Sketch Digital Full timeExperience 6 Months to 1 YearCTC 3 LPA 4.2 LPAKey Responsibilities:Conduct weekly/monthly meetings with clients to apprise about the ongoing activities and share progress. Connect with clients on day-to-day for obtaining approvals.Develop short, mid & long term strategies for the clients with respect to their brand and business.Conduct constant market...
-
Client Servicing Executive
4 days ago
Uncha Samana, India Verve Advertising Full timeExperience in an advertising is a must Minimum 2 years of experience✓ Excellent understanding of brand concepts with proven track record in developing strategic plans for the clients✓ Working with creative, copy and digital team on the briefs✓ Understanding of digital medium and how strategic planning works on various platforms✓ Ability to simplify...
-
Uncha Samana, India Threasury Media Full timeLocation: RemoteSalary: 3-4 LPA (All in-hand)About Threasury Media:At Threasury Media, we are a dynamic advertising agency dedicated to crafting compelling advertising strategies and providing top-tier customer solutions. We're currently looking for a skilled Account Manager or Virtual Assistant to join our team and help us maintain and grow our client...
-
Business Development Manager
4 weeks ago
Uncha Samana, India 4 Minute Mile Marketing Services Private Limited Full timeWe at 4MM are specifically looking for Candidates from Agency Background (Digital Media/Marketing/Advertising etc).We are looking for passionate candidates with the following expertiseResponsibilitiesIdentifying opportunities for new business development through following up on leads and conducting research on target clientsNew business generation by meeting...
-
Service Assurance Lead
2 weeks ago
Uncha Samana, India Airtel Business Full timeWe are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled...
-
Assistant Vice President
6 days ago
Uncha Samana, India Client of Mancer Full timePerforms compensation and benefits benchmarking studies by working with consulting partners to submit survey information for compensation programs. Receives survey reports and performs detailed data checks and analysis. Performs data comparisons and insights to support Pay range development process.Handle annual Merit Planning process. Performs analysis such...
-
Area Service Manager
2 weeks ago
Uncha Samana, India Kia India Full timePosition : Area Service Field Manager (North Region)Experience Required : 3 to 7 years from 4 wheeler vehicles OEM (mandatory)Education : B-Tech Mechanical Engg/automobile engg (mandatory)/MBA (optional)Location : GurugramRoles & ResponsibilitiesBusiness development Ensure Repair Orders and Spare Parts retails in line with Dealer new Vehicle sales, Customer...
-
Business Development Manager
6 days ago
Uncha Samana, India Recreate Credit & Collections LLP Full timeCompany Description Recreate Credit & Collections LLP is India's largest and most experienced company in Risk Management and B2B Collection services. We provide solutions to clients for business and financial risk covering worldwide locations. Our services include Risk Management (Credit Insurance), Invoice Management, AR Management, B2B Debt Collection, and...
-
Real Estate Sales Manager
4 weeks ago
Uncha Samana, India Arihat Hiring Private Limited Full timeCompany Description is a renowned real estate agency in Gurugram, dedicated to providing the best-in-class real estate services. Our experienced professionals assist clients in finding their ideal properties that meet their requirements. At this company, we prioritize our clients and treat them like family. We are a long-term oriented company that focuses on...
-
Senior Sales Manager
4 weeks ago
Uncha Samana, India Vaidik Eduservices Private Limited Full timePosition – Manager/Sr. Manager, SalesAbout the company:Headquartered in Singapore, Our client is a leading research and consulting company that leverages data toderive meaningful insights and enable its global clients to take smart, fast, and precise decisions helping them toexpand as well as surpass their goals. With our diverse portfolio of clients...
-
Uncha Samana, India Talentiser Full timeHiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shifts Job Location Gurgaon5 Days working from office and US shifts Team size 3-4 People...
-
Indirect Tax
4 weeks ago
Uncha Samana, India BDO in India Full timeExperience At least 3-4 years of relevant experience into Indirect Tax.Qualification CA / LLBRole: Indirect TaxDesignation: Assistant ManagerJob descriptionCore Indirect Tax Role & responsibilities:The incumbent will handle engagements related to GST and other Indirect Tax Laws, Appeals, Tax Restructuring, Tax Advisory and consulting pertaining to GST,...
-
Senior Manager- Partnership
7 days ago
Uncha Samana, India AuthBridge Full timeAbout the RoleResponsible for ensuring achievement of sales target through new and existing clients.Build and manage company partnerships and alliances for the growth of the company in terms of revenue.Key ResponsibilitiesIdentify and source relevant alliances and sell services that could bring strategic and monetary value to the Company.Scope of Partnership...
-
Inside Sales Executive
3 weeks ago
Uncha Samana, India Tata Recruitment Services Full timeRole DescriptionThis is a full-time on-site role for an Inside Sales Executive at Tata Recruitment Services located in Gurugram. The Inside Sales Executive will be responsible for daily tasks including lead generation, communication with potential clients, providing customer service, and driving sales.QualificationsInside Sales and Lead Generation...
-
Workday Hcm
2 weeks ago
Uncha Samana, India HTC Global Services Full timeResponsible for client technical deliverables of low-medium complexity work along with quality check, learning and understanding the client's requirementsbuild, unit test, deploy and migrate Workday Integrations.Design Documents, KT and Cut-over plan documents.Support End to End and Parallel testing.Must-Have Certifications Workday Integration Core.Required...
-
Digital Marketing Manager
2 days ago
Uncha Samana, India KB Supply LLC Full timeCompany Description Welcome to KB Supply Your Premier Source for Commercial Lighting and Furniture Solutions! At KB Supply, we specialize in providing high-quality lighting and furniture solutions for businesses across various industries. From cutting-edge LED fixtures to stylish furniture pieces, we offer a diverse range of products to meet your needs. With...
-
Social Media Marketing Manager
6 days ago
Uncha Samana, India Between Boxes Corporate Gifting Solutions Full timeCompany Description Between Boxes Corporate Gifting Solutions is a company based in Gurugram that specializes in all types of corporate gifting services. We provide personalized merchandise and ship to businesses' employees and clients all over India. Our expertise lies in event-based gifts, festive gifts, corporate Diwali gifts, swag boxes, onboarding kits,...
-
Transfer Pricing Manager
3 days ago
Uncha Samana, India BSR & Co. LLP Full timeWe are hiring!!Job SBU Transfer PricingLevel ManagerLocation GurgaonQualification CA/MBA/LLBsBrief job specificationMandatory skillsShould be qualified CA5-7 years of Transfer Pricing post qualification for ManagerStrong analytical abilityExcellent communication and presentation skillsClient relationship managementTeam playerRich experience in transfer...
-
Field Service Coordinator Aftersales
2 weeks ago
Uncha Samana, India Kia India Full timeRole will be based out of Head Office, Gurugram.Roles & ResponsibilitiesThe Field Service Coordinator will be assisting the Head Field support for all aftersales activities related to field at the region. Role & Responsibility majorly include-Ensure Business plan & target achievement for the region assigned.Support to field team / coordination with various...