Support Engineer
2 months ago
Job Description :
- Technical support with Merchant Onboarding
- Provide 24x7 technical support with excellent written and verbal communication skills.
- Demonstrate strong expertise in API integration, database testing, JSON, and tools like Postman.
- Exhibit proficiency in Salesforce CRM, Jira, and Slack.
- Analyze tickets efficiently to deliver accurate resolutions and conduct root cause analysis with subsequent corrective actions.
- Generate daily, weekly, and monthly reports to track team performance and adherence to SLAs.
- Offer voice and email support to customers, resolving inquiries promptly and effectively.
- Develop and maintain Standard Operating Procedures (SOPs) for streamlined operations.
- Monitor and maintain the quality of ticket resolutions, producing comprehensive quality reports
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Support Engineer
2 weeks ago
bangalore, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 customers, including...
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Support Engineer
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bangalore, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this job has it all in spades. The Support team is changing its focus to allow it...
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Support Engineer
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bangalore, India Alpha Variance Solutions Full timeJob Description: Support Engineer – Managed Services Team Member Dynamics 365 ERP and AzureLocation: Bangalore, IndiaPosition Type: Full-TimeExperience Level: Mid-Level (3-5 years of relevant experience)OverviewWe are seeking a skilled and motivated Support Engineer to join our team in Bangalore, specializing in Microsoft Dynamics 365 ERP and Azure. The...
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Support Engineer
12 hours ago
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IT Support Engineer
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bangalore, India CliniSys Full timeResponsibilities: User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies. Application support: Support and administer all...
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Desktop Support Engineer
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bangalore, India @ Six Sigma Full timeJob Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary...
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Cloud Support Engineer
1 week ago
bangalore, India AWS India - Karnataka - D11 Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
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Support Engineer
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bangalore, India Maersk Full timeIntroduction to Maersk: A.P. Moller - Maersk is an integrated container logistics company that is responsible for moving 20% of global trade every year. With a dedicated team of over 100,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk’s vision is to be the...
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Network Support Engineer
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bangalore, India Vays Infotech Pvt Ltd Full timeCompany DescriptionVays Infotech Pvt Ltd is an experienced IT products and services organization based in Bengaluru. Known for strong customer services and technical capabilities, we have a diverse clientele across various industries. Since our inception as a service provider for a leading computer manufacturer, we have expanded our services to include data...
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Support Engineer
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bangalore, India Avlino Full timeAbout the job Are you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions? If so, we are looking for you to join our brilliant team as an entry-level Support Engineer! Our Work Perks Competitive salary Robust...
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Network Support Engineer
2 weeks ago
bangalore, India Vays Infotech Pvt Ltd Full timeCompany Description Vays Infotech Pvt Ltd is an experienced IT products and services organization based in Bengaluru. Known for strong customer services and technical capabilities, we have a diverse clientele across various industries. Since our inception as a service provider for a leading computer manufacturer, we have expanded our services to include...
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Support Engineer
2 months ago
bangalore, India Demyst Full timeOur SolutionDemyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeking new team members to help us scale. By joining our team, you will play a crucial...
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Engineer - IT Support
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Developer Support Engineer
1 month ago
bangalore, India JFrog Full timeDeveloper Support Engineer Bangalore, India | Technical Support Share position At JFrog, we’re reinventing DevOps to help the world’s most significant companies innovate, and we are looking for like-minded people to join us. This is a special place with a unique combination of brilliance, spirit and just all-around great people. As software plays a...
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Support Engineer
2 months ago
bangalore, India Demyst Full timeOur Solution Demyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we’re seeking new team members to help us scale. By joining our team, you will play a...
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Technical Support Engineer
2 weeks ago
bangalore, India Vonage Full timeTechnical Support Engineer - Messaging Vonage Customer Care Mission We help our customers create innovative and delightful customer experiences using our programmable communication building blocks. Through a choice of support offerings, we provide top-tier support for developers and enterprises. Our global technical team, skilled in...
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Advanced Support Engineer
2 weeks ago
bangalore, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
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L2 It Support Engineer
2 months ago
bangalore, India Nityo Infotech Full timeL2 IT Support EngineerRequirements •Should have worked in IT Support for 3 years to 6 years as L2 IT Support Engineer.•Should have the hands-on experience in the following areas.oITIL / ITSM processoWindows OS Image Creation and deploymentoPatch Management Lifecycle using SCCM toolsoVulnerability ManagementoApplication installation, and upgradeoZero-day...
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L1 It Support Engineer
2 months ago
bangalore, India Nityo Infotech Full timeL1 IT Support EngineerRequirements •Should have worked in IT Support for 1 year to 3 years as L1 IT Support Engineer.•Should have the hands-on experience in the following areas.oITIL / ITSM processoWindows OS Image Creation and deploymentoPatch Management Lifecycle using SCCM toolsoVulnerability ManagementoApplication installation, and upgradeoZero-day...
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Cloud Support Engineer
2 months ago
bangalore, India AWS India - Karnataka Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, India (AWS, India), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to...