Dispatch & Inventory Executive (exports)

4 days ago

Noida, India Samshek Fashion Full time

Job Title: Dispatch & Inventory Executive Garments Export

Location: B-60, Sector 65, Noida (Onsite)

Exp: 1–3 Years (Garment Export Industry Only)

We are seeking a motivated and detail-oriented Dispatch & Inventory Executive to manage the end-to-end dispatch operations and inventory control for a garments export unit. Experience in an export house and working knowledge of e-commerce platforms (Shopify) and inventory tools (Zoho Books) is preferred.

Key Responsibilities

  1. Dispatch Management (Finished Goods)

  2. Coordinate with teams to ensure timely dispatch of garments.

  3. Verify quantities, sizes, and styles as per buyer requirements.
  4. Ensure proper labeling, documentation, and compliance with buyer instructions & shipping regulations.
  5. Schedule pickups with courier/logistics partners and monitor delivery timelines.

  6. Maintain real-time tracking records and update clients on shipment status.

  7. Raw Material Inventory (Stores Management)

  8. Maintain accurate stock of fabrics, trims, threads, labels, buttons, and packaging materials.

  9. Manage GRNs (Goods Receipt Notes) for all inward stock and update Zoho in real time.
  10. Issue materials to production departments and update inward/outward records.
  11. Conduct daily/weekly/monthly physical checks and ensure FIFO (First-In-First-Out) method.

  12. Flag shortages or reordering requirements to procurement team.

  13. Claim Filing & Resolution

  14. Record customer complaints regarding delivery delays, shortages, or damages.

  15. Collaborate with QC, production, and dispatch teams to resolve claims.
  16. Prepare claim reports with supporting documentation and photographic evidence.

  17. Recommend preventive measures to avoid recurring issues.

  18. Courier & Return Logistics

  19. Manage both outbound and return shipments.

  20. Handle return pickups and inward stock reconciliation.
  21. Resolve courier-related issues including delays, lost shipments, and damages.

  22. Evaluate courier partners' performance on timelines, costs, and service quality.

  23. E-Commerce & System Integration (Preferred)

  24. Process B2C online orders via Shopify

  25. Assist with fulfillment coordination for domestic and export orders.

Key Skills & Competencies

  • 1–3 years of relevant experience in garment exports dispatch/inventory roles.
  • Strong knowledge of garment raw materials & export documentation.
  • Proficiency in MS Excel (VLOOKUP, Pivot, Stock Formats) and Zoho Inventory/Books.
  • Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce) preferred.
  • Strong coordination, communication, and problem-solving skills.
  • High attention to detail and ability to work under deadlines.
  • Preferred Qualifications
  • Graduate/Diploma in Textile Technology, Garment Manufacturing, Supply Chain, or Inventory Management.
  • Prior experience in export house operations is highly desirable.

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