Associate Director- HR Ops

4 days ago


Mumbai, India Michael Page Full time

Lead end‑to‑end HR Operations at scale Work with a global player with strong India presence About Our Client This is an opportunity to work with a large healthcare services company specializing in Revenue Cycle Management (RCM) and related back-office solutions for physician groups and healthcare practices. Job Description Lead end‑to‑end HR Operations across multi‑site locations. Manage the full employee lifecycle: onboarding → HRIS updates → exits → FnF. Ensure strict SLA/TAT adherence and high‑quality employee service delivery. Own HRIS (Darwinbox) configuration, data governance, reporting, and dashboards. Oversee monthly payroll accuracy, compensation cycles and benefits administration. Ensure 100% statutory compliance and audit‑ready processes across all sites. Drive strong internal controls, SOPs and continuous process improvements. Lead, mentor and develop the HR Ops team, manage key HR vendors effectively. The Successful Applicant A seasoned HR Operations leader with 10-15 years of experience managing large, multi‑site workforces (2,000-3,000 employees) in BPO/BPM/IT/ITeS/Healthcare RCM environments. Someone with deep expertise in payroll, HRIS (especially Darwinbox), statutory compliance and data governance, who can deliver flawless operational execution with strong SLA discipline.


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