Manager Process Excellence

2 days ago

Bengaluru, India Epifi Full time

Fi Money is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.We’re looking for a Process Excellence Manager to drive operational efficiency, automation, and continuous improvement across Fi’s business functions. This role will work closely with cross-functional teams — Operations, Product, Risk, Finance, and Compliance — to identify inefficiencies, streamline workflows, and implement scalable solutions that enhance customer and business outcomes.What You’ll Do: -Map, analyse, and optimise core business processes to eliminate waste and improve speed, accuracy, and customer experience.-Partner with Product, Tech, and Ops teams to design automation opportunities and integrate them into existing systems.-Define and implement performance metrics, dashboards, and SLAs to measure process health.-Lead root-cause analyses (RCA) and continuous improvement initiatives to address recurring operational issues.-Build frameworks for process governance, documentation, and change management.-Champion a culture of process discipline and data-driven decision-making across the org.-Collaborate with leadership to identify high-impact projects that improve cost efficiency, scalability, and risk management.What You’ll Need: -5–8 years of experience in process excellence / business process re-engineering / operational excellence, preferably in fintech, BFSI, or consulting.-Proven experience using Lean, Six Sigma, or Kaizen methodologies. Certification is a plus.-Strong analytical mindset with proficiency in Excel, SQL, or BI tools for data analysis and performance measurement.-Experience collaborating with product and engineering teams on process automation or workflow improvements.-Excellent communication and stakeholder-management skills — ability to influence without authority.-A bias for action, curiosity to dig into data, and passion for continuous improvement.Why Fi: At Fi, we’re redefining how India experiences money — through data, design, and technology. You’ll work on high-impact projects that shape how millions interact with their finances, while building scalable systems that support Fi’s next phase of growth.This is a 5 days work from office role and we are in Brookfield, Bengaluru.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Manager - Process Excellence

    2 weeks ago

    Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are seeking a highly skilled and experienced Manager - Process Excellence to join our team in Bangalore. The ideal candidate will have a strong background in Process Excellence, CSAT, Customer Service Excellence, and Six Sigma, with a minimum of 8 years of experience in a similar role. Location Bangalore Responsibilities Develop and implement process...

  • Manager Process Excellence

    2 weeks ago

    Bengaluru, Karnataka, India Epifi Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Fi Money is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment...

  • Process Excellence Manager

    6 days ago

    Bengaluru, Karnataka, India Namma Yatri Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionNamma Yatri is a Software as a Service (SaaS) / Mobility as a Service (MaaS) platform that enables drivers to seamlessly connect with riders, ensuring frictionless user experiences and hassle-free services for both. As a people-first platform, Namma Yatri and its family of apps—including Yatri Sathi, Odisha Yatri, and Mana Yatri—are...

  • Process Excellence Manager

    5 days ago

    Bengaluru, Karnataka, India Supertails Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Supertails is on a mission to redefine pet care through innovation, empathy, and efficiency. We are seeking a Process Excellence Manager who will play a pivotal role in shaping customer experience, drivingautomation, and building scalable systems that reduce manual dependency.This role requires a strategic thinker with strong execution skills, deep...

  • Process Excellence Manager

    4 weeks ago

    Bengaluru, India Supertails Full time

    Job Description Supertails is on a mission to redefine pet care through innovation, empathy, and efficiency. We are seeking a Process Excellence Manager who will play a pivotal role in shaping customer experience, driving automation, and building scalable systems that reduce manual dependency. This role requires a strategic thinker with strong execution...

  • Process Excellence

    1 week ago

    Bengaluru, Karnataka, India ed4247cf-9598-43a8-9af8-6f55cf5e6ea9 Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Process Excellence - FundraisingLocation: BangaloreAbout the TeamThe Fundraising & Partnerships team at Navi works with external stakeholders, including investors and financial institutions, to secure capital and funds & to establish tech backed partnerships (like co-lending) essential for driving the Lending business. Their efforts ensure that the business...

  • Business Process Excellence Manager

    1 week ago

    Bengaluru, India Domnic Lewis Full time

    Opportunity for Business Process Excellence Manager – Procure to Pay (P2P) Location: Bengaluru Overview: Lead global transformation and optimization of Procure-to-Pay processes, driving SAP S/4HANA implementation to standardize workflows and enhance efficiency and compliance. Key Responsibilities: - Own P2P workstream across design, deployment, and sustain...

  • Business Process Excellence Manager

    1 week ago

    Bengaluru, India Domnic Lewis Full time

    Opportunity for Business Process Excellence Manager – Procure to Pay (P2P) Location: Bengaluru Overview: Lead global transformation and optimization of Procure-to-Pay processes, driving SAP S/4HANA implementation to standardize workflows and enhance efficiency and compliance. Key Responsibilities: Own P2P workstream across design, deployment, and sustain...

  • Business Process Excellence Manager

    5 days ago

    Bengaluru, India Domnic Lewis Full time

    Opportunity for Business Process Excellence Manager – Procure to Pay (P2P) Location: Bengaluru Overview: Lead global transformation and optimization of Procure-to-Pay processes, driving SAP S/4HANA implementation to standardize workflows and enhance efficiency and compliance. Key Responsibilities: - Own P2P workstream across design, deployment, and sustain...

  • Business Process Excellence Manager

    7 days ago

    Bengaluru, India Domnic Lewis Full time

    Opportunity for Business Process Excellence Manager – Procure to Pay (P2P)Location: BengaluruOverview:Lead global transformation and optimization of Procure-to-Pay processes, driving SAP S/4HANA implementation to standardize workflows and enhance efficiency and compliance.Key Responsibilities:- Own P2P workstream across design, deployment, and sustain...