Manager - Process Excellence

22 hours ago


Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are seeking a highly skilled and experienced Manager - Process Excellence to join our team in Bangalore. The ideal candidate will have a strong background in Process Excellence, CSAT, Customer Service Excellence, and Six Sigma, with a minimum of 8 years of experience in a similar role. Location Bangalore Responsibilities Develop and implement process excellence strategies to improve efficiency, productivity, and quality across the organization.Collaborate with cross-functional teams to identify areas for process improvement and implement changes.

  • Design and implement metrics to measure process performance and track progress.
  • Provide training and coaching to employees on process excellence principles and methodologies.
  • Analyze customer feedback and CSAT scores to identify areas for improvement and implement changes.
  • Develop and maintain relationships with customers to understand their needs and expectations.Lead and manage a team of process excellence professionals to achieve business objectives.
  • Stay up-to-date with industry trends and best practices in process excellence and Six Sigma. Requirements 8-12 years of experience in a process excellence or similar role.
  • Strong background in Process Excellence, CSAT, Customer Service Excellence, and Six Sigma.
  • Excellent communication, leadership, and project management skills.
  • Ability to analyze complex data and develop insights to drive business decisions.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Bachelor's degree in a relevant field such as Business Administration, Operations Management, or Engineering. Benefits Opportunity to work with a leading organization in the industry.
  • Chance to develop and implement process excellence strategies that drive business growth.
  • Collaborative and dynamic work environment.
  • Opportunities for professional growth and development.
  • Comprehensive health insurance and retirement benefits.
  • Paid time off and holidays.

Contact Person:

Email ID: Brindha Kamaraj



  • Bengaluru, Karnataka, India Epifi Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Fi Money is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment...


  • Bengaluru, Karnataka, India Kaleidofin Capital Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    What you'll do?You will be responsible for designing, standardizing, and optimizing core business processes across loan origination, management, collections, NBFC partnerships, and technology workflows. The role ensures scalability, regulatory compliance, and streamlined operations to deliver exceptional customer experience and efficient lending lifecycle...

  • Process Excellence

    1 week ago


    Bengaluru, Karnataka, India Node Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Drive operational excellence through process improvement initiatives* Ensure compliance with regulatory standards* Lead product helpdesk operations for business excellence


  • Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:We are looking for a Process Excellence Lead who will be responsible for leading and managing process improvement projects across the support org. The person in this role will work with business units to identify opportunities for improvement, implement process changes, and track and report on results.The ideal candidate will have experience...


  • Bengaluru, Karnataka, India Supertails Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Location:BangaloreExperience:1–2 yearsEmployment Type:Full-timeAbout the RoleWe are seeking a detail-oriented and drivenProcess Excellence Associateto join our team. This role will play a key part in strengtheningclinic operations and process implementation, with a focus on improving efficiency, standardization, and scalability across functions. The ideal...


  • Bengaluru, Karnataka, India True Blue HR Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the CompanyOur Cliente is a leader having a diverse portfolio for products for the Aerospace and Defence sector. They have built up a solid reputation with future ready approach and expertise in product cusomisation for specific requirements.About the JobThe Lead (Process Excellence) is responsible for ensuring that an organization's processes,...


  • Bengaluru, Karnataka, India Jupiter Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role :- Assistant Manager - Process ExcellenceExperience - 3+ yearsLocation - Bengaluru, KarnatakaWho we are :Money. A subject that's always on our mind. We go through a rollercoaster of emotions when it comes to money. That's why at Jupiter, our mission is to enable people to improve their relationship with money.We are a financial services platform that...


  • Bengaluru, Karnataka, India RiverForest Connections Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job ResponsibilitiesHe/She should be responsible for designing, standardizing, and optimizing core business processes across loan origination, management, collections, NBFC partnerships, and technology workflows. The role ensures scalability, regulatory compliance, and streamlined operations to deliver exceptional customer experience and efficient lending...


  • Bengaluru, Karnataka, India UL Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ResponsibilitiesKey Responsibilities:Performance Management & SLA OversightMonitor and manage service levels, KPIs, and operational metrics for third-party I2P activities.Conduct/participate in regular reviews with vendors to track performance, identify issues, and drive corrective actions.Contract & Compliance ManagementEnsure outsourced I2P activities are...


  • Bengaluru, Karnataka, India Haleon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep...