Brand Manager(Client Servicing Manager)

2 weeks ago

Hyderabad, India 8 Views Full time

Job Title : Brand Manager (Client Servicing Manager) - Agency Experience is Mandatory


Job Overview:

The Brand Manager (Client Servicing Manager) - Digital Marketing will be responsible for building and maintaining strong client relationships for 8 Views. This includes understanding client needs, managing communications, overseeing service delivery, and ensuring client satisfaction to drive business growth. The ideal candidate will have an experience working in an agency for 2 years and possess deep understanding of client needs, be highly organized, and have excellent communication skills to effectively manage expectations and deliver results.


Key Responsibilities:

  • Build and maintain strong, long-lasting relationships with clients, ensuring their needs are understood and met.
  • Serve as the primary point of contact for clients, managing day-to-day communication and ensuring prompt resolution of any issues.
  • Oversee the execution of client campaigns across digital and social media, ensuring they align with client objectives and deliver measurable results.
  • Work closely with clients to develop and implement strategies that meet their business goals and expectations.
  • Gather and analyze client feedback, market trends, and competitor strategies to continuously refine and improve client strategies.
  • Work with internal teams, including performance marketing and creative, to ensure seamless service delivery and client satisfaction.
  • Track the performance of campaigns, providing clients with regular updates, performance reports, and insights based on KPIs.
  • Manage client budgets efficiently, ensuring resources are allocated effectively to maximize ROI.
  • Address and resolve any client concerns or issues promptly, ensuring high levels of client satisfaction.
  • Prepare and deliver presentations to clients on campaign performance, new opportunities, and strategic recommendations.


Qualifications:

  • Bachelor’s degree in Marketing, Business, Communications, or a related field.
  • 2+ years of experience in client servicing, account management, or client relations, preferably in a Digital Marketing Agency.
  • Proven track record of successfully managing client relationships and campaign execution.
  • Strong understanding of client needs, digital marketing strategies, and market trends.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Proficient in G - Suite; knowledge on Meta,Google and Linkedin Ads is a plus.
  • Strong project management skills with the ability to handle multiple priorities and deadlines.

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