Senior Backend Operations Executive

3 weeks ago


Delhi, India PayUTravel Full time

Experience:
Minimum 3 years in Travel Industry (Ticketing / Reservations / Operations)

Location:

B-96, 2ND FLOOR , PUSHPANJALI ENCLAVE , PITAMPURA , NEW DELHI

Employment Type:
Full-Time

About the Role:

We are looking for a detail-oriented
Senior Backend Operations Executive
to manage ticketing, reservations, and operations for our clients. The candidate should have hands-on experience in
GDS systems, fare calculation, and travel documentation
.

Key Responsibilities:

  • Handle
    domestic & international air ticketing
    via GDS (Amadeus, Galileo, Sabre).
  • Manage hotel bookings, visa assistance, and travel insurance coordination.
  • Ensure error-free PNR creation, cancellations, reissues, and refunds.
  • Support the sales & corporate team with backend operations.
  • Provide
    24x7 support
    for urgent client requirements.
  • Maintain updated knowledge of
    airline policies, fare rules, and travel guidelines
    .

Requirements:

  • Minimum
    3 years' experience
    in travel backend operations.
  • Proficiency in GDS systems (Amadeus / Galileo / Sabre).
  • Strong problem-solving skills and attention to detail.
  • Ability to work under pressure with time-sensitive deadlines.


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