HR Lead – People, Operations

Company Information

Zowork is an IT services company with its headquarters in Bengaluru.

It intensively searches for top IT industry talent from India and makes them part of world-class product teams worldwide.

Humility is our No 1. value and is at the heart of who we are. It makes us better colleagues, drives us to bond as humans, connect us to Zowork, and transforms us into what we call the Zowork Nation.

Job Description

We're looking for an experienced HR Lead – People, Operations & Culture to be the steady hand that keeps our thriving culture strong while ensuring our people and operations run smoothly. This isn't about reinventing who we are — it's about protecting what makes us great and scaling it with care. You'll handle everything from hiring exceptional talent and running smooth onboarding, to managing payroll, appraisal cycles, and remote asset allocation. You'll also take the lead in organising engaging virtual and occasional in-person events to keep our distributed team connected — helping ensure our leadership can focus on strategic growth while the team and operations run seamlessly.

Responsibilities

People & Culture

• Preserve and strengthen our existing culture across all HR and operational touchpoints.
• Lead end-to-end recruitment to ensure every hire aligns with our values and high standards.
• Oversee onboarding processes that help new hires integrate smoothly into our way of working.
• Manage appraisal cycles, performance reviews, and employee feedback processes.
• Plan and organise engaging virtual and occasional in-person events to connect and energise our remote team.
• Support initiatives that boost employee engagement, retention, and collaboration.
• Ensure compliance with employment regulations across all operational geographies.

Operations

• Oversee payroll to ensure accurate, timely compensation for employees.
• Manage allocation, tracking, and returns of company-provided assets for remote team members.
• Maintain and refine operational processes for efficient collaboration across time zones.
• Manage vendor relationships, contracts, and administrative requirements.
• Monitor HR and operational metrics, reporting insights and recommendations to leadership.

Leadership & Strategy

• Serve as the go-to point of contact for people, culture, and operational matters.
• Work with leadership to embed company values into all processes and decisions.
• Identify and implement process improvements that scale effectively without disrupting culture.
• Promote transparency, trust, and accountability across the organisation.

Desired Experience & Skills

• 5+ years
  in HR, people operations, or similar roles with operational responsibilities.
• Proven ability to manage HR and operations while preserving company culture.
• Experience with payroll, appraisals, and asset management in remote environments.
• Strong recruitment skills with an emphasis on cultural fit and quality of hire.
• Excellent organisational, problem-solving, and communication skills.
• Familiarity with HRIS, ATS, and remote collaboration tools.
• Ability to plan and execute engaging events for distributed teams.
• MBA in HR, Operations, or related field is a plus.

What We Offer

• Competitive Salary.
• Medical Insurance.
• Telemedicine coverage for the family.
• A phenomenal work environment with huge ownership and growth opportunities.
• The massive and direct impact of your work on people's lives.
• A high-performance, high-velocity environment at the cutting edge of growth.
• Rubbing shoulders with some of the smartest folks in the ecosystem.
• Strong ownership expectation and freedom to fail.
• Unconventional performance-driven career growth.

Commitment To Equal Opportunity

Zowork is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.