Admissions Counselor

3 weeks ago

Mumbai, India Iide Education Full time

Job Description

Role: Admissions Counselor
Department: Admissions
Location: Mumbai-Lower Parel (West)

Work Mode: 100% Work from Office

Why IIDE:

IIDE is Asias most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.

About the Role:

As the Admissions Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDEs Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.

What You'll Do:

Lead Management & Conversion:

  • Manage and convert leads for various digital marketing programs.
  • Own the complete sales closing life cycle for assigned leads.
  • Achieve weekly enrollment, revenue, and collection targets.

Counseling & Coordination:

  • Provide detailed information and counseling to prospective learners via phone, email, and chat.
  • Interview and coordinate admissions formalities for new joiners.
  • Attend walk-ins and counsel potential learners on admissions-related queries.
  • Follow up with prospective leads who have visited IIDE.

Fee Collection & Vendor Coordination:

  • Assist students in the fee collection process.
  • Coordinate with external vendors, such as education loan providers, for seamless admissions.
  • Work with different departments to ensure a hassle-free admission process.

Sales Optimization & Reporting:

  • Improve and maintain sales conversion rates.
  • Generate referral sales and reactivate old/lost applications to meet batch targets.
  • Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.

Requirements

Experience:

  • 2-8 years of work experience in a similar role.

Skills:

  • Outstanding communication (written and verbal) and presentation skills.
  • Strong interpersonal skills and ability to build trust with potential learners.
  • Excellent closure techniques and convincing skills.
  • Ability to multitask and work effectively in high-pressure, fast-paced environments.
  • Revenue-focused with a strong ability to think numerically and optimize sales strategies.

Traits:

  • Hardworking, dedicated, and determined.
  • Great listener and trustworthy individual.
  • Must be residing in Delhi.

Expected Deliverables/KPIs:

  • Meet weekly and monthly admissions targets.
  • Generate referral sales as per targets.
  • Reactivate old/lost applications to ensure batch target achievement.
  • Improve and maintain sales conversion rates.

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