Area Service Engineer

4 hours ago

Kanpur, India Eastman Auto & Power Limited Full time
We are hiring an exceptional service engineer for the position of

Area Service In-Charge

(Assistant Manager/Manager), having a minimum of 7 years of relevant work experience, preferably from the Inverter and Battery industry. The desired candidate must have a deep understanding of technical knowledge and problem-solving capabilities for Inverters, Lithium-ion Batteries, E-Rikshaw Batteries and Chargers. The candidate also must have hands-on work experience in servicing a similar product range.

The position is based out of Ghaziabad and Kanpur.

Job Role & Responsibilities:

The person will be responsible for managing overall field service operations for Eastman’s product range.Wherever required, manage Dealer and Distributor Warranty Replacement of products.Address to distributor escalations of our E-Rikshaw Charger & E-Rikshaw BatteriesResponsible for building proper testing setup at the service centre.Should be capable of accurate Inventory management at ASP/SSP/ Eastman WarehouseKnowledge of CRM, SAP, and Data Entry is required.Will be responsible for training of software & service App to SSP|ASPTo ensure Warranty Policy implementation at the Dealer and Distributor endWill be responsible for managing any kind of product escalations in the field.Responsible for the collection of Product Quality feedback and conducting product quality surveys.

Experience & Skills:

Minimum of 7 years to 14 years of relevant experience in electronics (Lead Acid Battery, ER Charger, Lithium Battery and E-Rikshaw Batteries)Must have solid technical knowledge of Inverters, Batteries, E-Rikshaw Chargers and Lithium -Ion Batteries.Good communication skills and technical problem-solving skills required.Knowledge of SAP, CRM and Data Entry.Desired candidate to be someone with technical service operations experience from the Inverter and Battery Industry

Educational Qualification

B.Tech/ Graduate Engineer or ITI Diploma holders can also apply

About EASTMAN

Eastman Auto & Power Ltd (EAPL), established in 2006, is India’s fastest-growing Energy Storage solutions, Solar Energy and Power Electronics Company with an annual revenue of USD 300 Million and an employee base of 4000+ globally. EAPL is into superior quality products and services, from Lead Acid Batteries, Home UPS Solutions, Lithium-ion battery packs, Roof-top solar solutions, etc.

Eastman has its presence spread across 132+ countries around the world, including Asia, Africa, the Middle East, Europe and North America countries. The company has 6 Manufacturing units in India, including state-of-the-art Research and Development facilities, producing over 7.3 million units annually.

Lead Acid Batteries:

Operating out of three facilities situated in the Baddi region of Himachal Pradesh spread over 300,000 sq. ft.; our factories operate 24/7 to fulfil the increasing demand for our reliable and cost-effective solutions.Our unwavering dedication to manufacturing excellence ensures that our products uphold the highest quality standards, catering to our customers' needs while minimising our environmental impact.

Solar & EV Power Electronics:

Our power electronics division is based in Delhi and operates two manufacturing facilities that cover 90,000 sq. ft. with round-the-clock operations.We offer a diverse range of high-quality solar products for off-grid rooftop applications to empower rooftops with sustainable energy, including solar panels, inverters, batteries, combos, charge controllers, and management units.Eastman's yearly production capacity for E Rickshaw Chargers, Home UPS/Inverters, and Solar PCU/Inverters surpassed 4 million units.

Lithium-Ion:

We entered into the Lithium-Ion business in 2020, and we have quickly established ourselves as one of the most prominent Lithium-Ion battery manufacturers in India through our custom-made solutions that are highly reliable and cost-effective with excellent customer support.As a pioneering provider of cutting-edge energy solutions, we design and manufacture lithium-ion battery packs under the prestigious Wattsman brand name.

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