Senior Engineer, Field Service
19 hours ago
Responsible for 1st level support to local customers and regional escalation support on ASMPT SMT Solution equipment including installation, hotline management and field servicing activities to ASMPT customers in North India and Bangladesh Region.
Responsibilities:
Performs machine installation, commisioning, on-site training, production monitoring and etc
Performs standby service support
Responds to customer and regional service calls in a prompt manner and attend to problem at customer site when and where required
Provides on-site training to customers
Participates in continuous improvement and developing of new ideas that add value to our customers
Other technical related activities related to SMT Solutions offerings
Requirements:
Diploma/Degree in Mechanical/Electrical and Computer/Mechatronics Engineering or related discipline
Minimum 5 to 8 years of relevant working experience
Proficiency in English
Strong SMT Equipment and Process Knowledge
Experience in Printer, Pick and Place and SPI Machines (preferably with ASMPT DEK and Siplace platforms)
Sound technical skills in Maintenance, Programming and Troubleshooting
Knowledge in basic project management skills will be advantageous
Experience in SMT equipment especially in service field preferred
Experience in SMT Process and Applications in the area for printing/inspection system, SMT Line Software’s integration, MES and Industrial Automation will be advantageous
Strong analytical and problem solving skills
Results & quality oriented
Possess strong team dynamics and able to work in multicultural environment and with people at all levels
Able to travel on short notice and open for relocation
Work Location: India, Noida (NCR)
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