Learning and Development Consultant
1 month ago
Job Description Learning & Development Consultant
Designation- Learning & Development Consultant
Department- Human Resources
Location- Bengaluru
Level- 5- I/II
Job Type- Full- time
Description
The Learning & Development (L&D) Consultant is responsible for assessing and understanding the business L&D needs in order to consult and recommend solutions to the client in the areas of team development, leadership & managerial capability development, coaching/mentoring, rotation programs, technical / functional capability development, mindset-shift interventions and the adoption of digital learning. Along with understanding the higher-order business needs and then working with the client to propose & design L&D solutions and implementing, the L&D Consultant will be a subject matter expert and coach for businesses and managers. This position will need to understand the internal/external influences on the client’s needs and be able to design & deploy solutions and measure the impact on the business.
Responsibilities include consulting, creation/curation/customizing/deploying learning solutions to meet the needs of clients, facilitation (in person and virtual) and program management.
Principal Accountabilities:
Consulting
- Provide effective L&D consulting services to businesses and functions.
- Provide thought leadership in recommending, designing and delivering L&D solutions in the areas of team development, leadership & managerial capability development, coaching/mentoring, rotation programs, technical / functional capability development, mindset-shift interventions.
- Drive awareness and adoption of digital learning for employees and managers.
Program Management
- Support the delivery of L&D programs and solutions.
- Consult with businesses about L&D programs to answer questions and guide them.
- Partner with program stakeholders to identify needs, demand and required logistics.
- Prepare client facilitators to get them comfortable with activities and facilitating.
- Promote the use and implementation of tools, technologies and data insights to gain efficiency and effectiveness in delivering L&D solutions.
- Monitor key performance metrics that drive high performance and identify opportunities for continuous improvement.
Facilitation
- Provide effective facilitation - in person and virtual - to businesses and functions in support of L&D solutions.
- Facilitate visioning & team conflict resolution sessions for senior management.
Design/Curation/Customization of Content
- Partner with clients to co-create learning curriculum.
- Curate, customize & develop L&D content to design solutions to meet client needs.
Qualifications & Competencies
Must-have
- Bachelor’s degree.
- 12+ years of L&D or relevant business experience.
- Expertise in L&D methodologies, tools, technologies, and processes.
- Proven consulting and contracting skills that drive high performance.
- Program/Project Management experience.
- Instructional design & content curation experience.
- Strong facilitation skills: ability to ‘hold & drive’ large groups, senior management.
- Strong presence & communication skills.
- Ability to identify and implement opportunities to increase efficiency and effectiveness and reduce cost.
- Ability to work independently and handle multiple priorities simultaneously in a lean environment.
- Demonstrated business acumen.
- Drive for results with outcome focus.
- Demonstrated ability to build strong client relationships and influence key stakeholders.
- Ability to travel as needed (less than 10%).
Preferred
- 15+ years of L&D or relevant business experience.
- Certifications such as MBTI, StrengthsFinder, Hogan, ICF etc.
- Experience with digital learning (e.g., Degreed, Intrepid, etc.)
- Experience with virtual facilitation using Teams, Zoom and/or WebEx.
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