Service Delivery Account Manager
5 days ago
Company DescriptionBasis Bay is a B2B technology company with long-standing blue-chip clients worldwide. Established in 1996, providing enterprise clients across various industry sectors, including financial and regulatory institutions, with a stable, robust platform and critical premium infrastructure. Present in 22 countries and over 50 locations globally, with flagship Green Data Centre located in Cyberjaya, the first of its kind in Asia.Role DescriptionAs a Service Delivery Account Manager (AS400/Hardware/Core Banking System), you will play a crucial role in delivering exceptional support to our valued customers globally. Your primary responsibilities will include executing commercial strategies aligned with headquarter directives, carrying sales targets and leading initiatives to drive revenue growth, maintaining client satisfaction, and contributing to overall company success within the local market. Your expertise will contribute to enhancing customer satisfaction and ensuring the seamless operation of our services.The Service Delivery Account Manager (AS400/Hardware/Core Banking System) is responsible for:Country P&L Management- Own and manage the Profit & Loss statement for the local entity- Implement financial strategies to meet budget targets and optimize costsMarketing & Brand Alignment- Collaborate with HQ marketing team to execute campaigns locally- Customize brand initiatives to suit regional market needs and consumer behaviorSales Leadership- Carry and achieve assigned sales targets- Develop and execute strategic growth plans for market expansionClient Relationship Management- Maintain and strengthen relationships with key clients and partners- Ensure top-notch service and ongoing client satisfactionQualifications- Bachelor's or Master's degree in Business Administration, Marketing, Finance, or related field.- Minimum 8–10 years of experience in a managerial role, with regional or country-level exposure.- Proven experience in sales, operations, and team leadership.- Strong understanding of market dynamics and consumer trends.- Excellent interpersonal, negotiation, and leadership skills.- Ability to collaborate cross-functionally and with international stakeholders.
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Global Service Delivery Manager
1 week ago
Noida, Uttar Pradesh, India Axiom Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearHiring: Global Service Delivery LeaderLocation:Noida, Sector 62 |Work Mode:WFONotice Period:Immediate – 15 daysAxiom Technologies is looking for an experiencedGlobal Service Delivery Leaderto drive operational excellence and seamless delivery across multiple client accounts worldwide. If you have a proven track record in managing large-scale field service...
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Service Delivery Manager
23 hours ago
Noida, India Clearwater Analytics Full timeJob Summary: Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater’s clients, serving as the main point of contact and ensuring ongoing client engagement, from the daily user to decision maker level. They are viewed by our clients as a trusted advisor, solving complex investment...
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Service Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India Clearwater Analytics Full time US$ 90,000 - US$ 1,20,000 per yearJob Summary: Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client engagement, from the daily user to decision maker level. They are viewed by our clients as a trusted advisor, solving complex investment reporting...
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Service Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India Carrier Airconditioning & Refrigeration Ltd. Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionCarrier Airconditioning & Refrigeration Ltd. is a machinery company headquartered in Gurgaon, India. The organization specializes in the production and distribution of cutting-edge air conditioning and refrigeration systems. Leveraging expertise in technology and innovation, Carrier Airconditioning & Refrigeration serves a diverse client...
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Delivery Manager
2 weeks ago
Noida, India Birlasoft Full timeAbout Birlasoft:Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...
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Delivery Manager
1 week ago
Noida, India Birlasoft Full timeAbout Birlasoft:Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...
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Delivery Manager
5 days ago
Noida, India Birlasoft Full timeAbout Birlasoft:Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...
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Service Delivery Officer
1 week ago
Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per yearService Delivery Officer-BRANCH BANKING-ServiceWe are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business...
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Delivery Manager
2 weeks ago
Noida, India Birlasoft Full timeAbout Birlasoft: Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...
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Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India Birlasoft Limited Full time ₹ 15,00,000 - ₹ 30,00,000 per yearDelivery Manager We are hiring a Delivery Leader with deep expertise in the insurance domain, particularly Property & Casualty (P&C), to drive account growth, profitability, and delivery excellence. This role involves working with leading insurance clients, managing large programs, and bringing innovation and transformation to business operations. The...