Hiring For WFM Manager

Were Hiring – Lead Scheduler & Associate Manager Scheduler | Hyderabad (Lanco & Uppal) Sutherland is expanding its Workforce Management (WFM) team, and we're looking for passionate Scheduling Experts to join us What we're looking for:Strong scheduling experience with any WFM toolExcellent communication & stakeholder management skillsBackground in...

Were Hiring – Lead Scheduler & Associate Manager Scheduler | Hyderabad (Lanco & Uppal) Sutherland is expanding its Workforce Management (WFM) team, and we're looking for passionate Scheduling Experts to join us What we're looking for: Strong scheduling experience with any WFM tool Excellent communication & stakeholder management skills Background in...

Job descriptionRoles & Responsibilities:Develop and manage long-term and short-term forecasts for call volume, handle time, and staffing needs.Conduct capacity planning, balancing staffing requirements with attrition and hiring pipelines.Design and manage schedules to optimize service level attainment, efficiency, and compliance with labor laws.Oversee...

Job DescriptionCompany - Infinx HealthcareJob Title - Manager/Senior Manager - WFMLocation - HyderabadWebsite: Position Summary: We are seeking an experienced Manager of Workforce Management (WFM) to join Infinx. This role will be responsible for overseeing and optimizing staffing levels, ensuring service level agreements (SLAs) are met, and improving...

Job TitleInfor WFM AdministratorResponsibilities:- System Configuration:- Configure and maintain the Infor WFM system to meet the organization's workforce management needs.- Customize settings, workflows, and business rules within the Infor WFM application- User Support:- Provide support to end-users by addressing inquiries, troubleshooting issues, and...

Job TitleInfor WFM AdministratorResponsibilities:- System Configuration:- Configure and maintain the Infor WFM system to meet the organization's workforce management needs.- Customize settings, workflows, and business rules within the Infor WFM application- User Support:- Provide support to end-users by addressing inquiries, troubleshooting issues, and...

Job Description Job Title: Infor WFM Administrator Responsibilities - System Configuration: - Configure and maintain the Infor WFM system to meet the organization's workforce management needs. - Customize settings, workflows, and business rules within the Infor WFM application - User Support: - Provide support to end-users by addressing inquiries,...

DESCRIPTION We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting and...

**DESCRIPTION**: We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting...

Roles and Responsibilities People Manager RTAManage & own service level delivery as per SOW of the process.Maintain RTA staffing as per business requirements.Create and share reports as per business requirements with "ZERO" errors.Ensure RCA (root cause analysis) for SLA deviations (Intraday and EOD) is shared with (Ops/WFM) leadership for review in a timely...