Hiring For WFM Manager

Hiring for WFM Manager ( Capacity Planning ) Should have relevant EXP into WFM - Capacity Planning & Team Handling 10+ Years of Exp Required = Upto 13 LPA WFO / Hyderabad Location Immediate Joiners

Were Hiring – Lead Scheduler & Associate Manager Scheduler | Hyderabad (Lanco & Uppal) Sutherland is expanding its Workforce Management (WFM) team, and we're looking for passionate Scheduling Experts to join us What we're looking for:Strong scheduling experience with any WFM toolExcellent communication & stakeholder management skillsBackground in...

Were Hiring – Lead Scheduler & Associate Manager Scheduler | Hyderabad (Lanco & Uppal) Sutherland is expanding its Workforce Management (WFM) team, and we're looking for passionate Scheduling Experts to join us What we're looking for: Strong scheduling experience with any WFM tool Excellent communication & stakeholder management skills Background in...

Job descriptionRoles & Responsibilities:Develop and manage long-term and short-term forecasts for call volume, handle time, and staffing needs.Conduct capacity planning, balancing staffing requirements with attrition and hiring pipelines.Design and manage schedules to optimize service level attainment, efficiency, and compliance with labor laws.Oversee...

Job TitleInfor WFM AdministratorResponsibilities:- System Configuration:- Configure and maintain the Infor WFM system to meet the organization's workforce management needs.- Customize settings, workflows, and business rules within the Infor WFM application- User Support:- Provide support to end-users by addressing inquiries, troubleshooting issues, and...

Job TitleInfor WFM AdministratorResponsibilities:- System Configuration:- Configure and maintain the Infor WFM system to meet the organization's workforce management needs.- Customize settings, workflows, and business rules within the Infor WFM application- User Support:- Provide support to end-users by addressing inquiries, troubleshooting issues, and...

2+ years of program or project management experience - 2+ years of working cross functionally with tech and non-tech teams experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ years of defining and implementing process...

**DESCRIPTION**: We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting...

Job Opportunity: Workforce Management ExpertWe are seeking an experienced professional to manage and optimize our workforce management software.The ideal candidate will be responsible for user access, data integrity, technical support, and vendor liaison services.Configure the WFM tool to align with business requirements and perform routine system...

Job Description Workforce ManagerWere looking for a Workforce Manager to lead and manage the Workforce team for a dedicated IntouchCX program. Candidate with IEX Tools experience into End-to-End WFM Roles and responsibilities. You will work closely with Operations and external partners to ensure staffing meets company goals and partner needs. Your role...