Volunteer Engagement Specialist-1259

3 weeks ago

india SA Technologies Full time
Job Description

Role: Volunteer Engagement Specialist-1259

Estimated Duration: 6+ months

Location: Phoenix, AZ (Hybrid)

Position Description     
This position will gather information and data regarding the volunteer network across the State of Arizona’s State Health Insurance Assistance Program (SHIP) Network. The position will work closely with the Client to garner insight on the programs strengths, weaknesses, opportunities and gaps. The position will engage regional coordinators and current volunteers in interviews and/or focus groups to identify best practices for volunteer recruitment, retention, engagement and management from nationwide state SHIPs. The position will work primarily independently with limited supervision, and regular check-ins and meetings with the supervisor. A computer and two monitors will be supplied, and secure fob/software for utilization on personal telephone for work related communications. Individual will need high-speed Internet access. The position will follow the established work plan to achieve the goals and objectives outlined and execute duties and tasks in a timely manner, within the timeframe allotted. The position will identify, develop and create templates, graphics and other deliverables as identified in the work plan in cooperation with program partners and Client, as needed. The positions work location is primarily the candidate’s home, however, there will be limited travel statewide, and they may be required to periodically come into the office for consultation or meetings.

Skills Required  
- Oral and written communication (including public speaking and creating formal presentations).

- Knowledge and experience with group facilitation.

- Knowledge and experience with research and evaluation of best practices.

- Compiling, analyzing and interpreting various guidance, reports and data as gathered.

- The utilization of the Google Suite (i.e. Docs, Sheets, Slides, Forms), Google Meets/Zoom meetings.

- Problem solving, critical thinking and decision making.

 

Skills Preferred
- Principles of project management and prioritization of multiple facets of a project.

- Knowledge on developing a strategic plan.

- Developing training materials and building and conducting presentations.

- Creating detailed reports and findings.

 

Experience Required
- Principles of project management and prioritization of multiple facets of a project.

- Knowledge on developing a strategic plan.

- Developing training materials and building and conducting presentations.

- Creating detailed reports and findings.

- Develop, analyze, and create various reports, materials and deliverables as identified by research.

- Conduct research and analysis of facts and propose solutions as appropriate.

- Write, clear, concise, and accurate documents and deliverables.

- Perform work activities with limited direct supervision

 

Experience Preferred
- Develop, analyze, and create various reports, materials and deliverables as identified by research.

- Conduct research and analysis of facts and propose solutions as appropriate.

- Write, clear, concise, and accurate documents and deliverables.

- Perform work activities with limited direct supervision

Education Required
A Bachelor’s degree in Business Administration, or related field, with moderate experience in project coordination, (e.g., writing procedures, managing the day-to-day operations/activities of a project, tracking projects, preparing and making formal presentations to partners, management, etc.,) and experience with investigation, document preparation and formulating resolutions to identify gaps or issues. Experience of knowledge of the SHIP program is preferred, but not required.

 

Education Preferred
A Bachelor’s degree in Business Administration, or related field, with moderate experience in project coordination, (e.g., writing procedures, managing the day-to-day operations/activities of a project, tracking projects, preparing and making formal presentations to partners, management, etc.,) and experience with investigation, document preparation and formulating resolutions to identify gaps or issues. Experience of knowledge of the SHIP program is preferred, but not required.

 

Additional Information
The positions work location is primarily the candidate’s home, however, there will be limited travel statewide, but candidate will not be driving- they will be a passenger while a state employee drives, and they may be required to periodically come into the office for consultation or meetings.


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