Department Manager

4 weeks ago

india JobsPassport Full time
Job Description

Team Leadership and Supervision:

  • Lead, mentor, and manage a team of employees within the department.
  • Delegate tasks and responsibilities effectively.
  • Conduct regular team meetings to communicate goals, expectations, and updates.

Operational Management:

  • Oversee daily operations of the department to ensure efficiency and productivity.
  • Monitor inventory levels and manage stock replenishment.
  • Ensure compliance with company policies and procedures.

Customer Service:

  • Provide excellent customer service by addressing customer inquiries, complaints, and issues.
  • Train staff on customer service best practices.
  • Implement strategies to enhance the customer experience.

Sales and Profitability:

  • Develop and implement sales strategies to achieve departmental sales targets.
  • Analyze sales data to identify trends and opportunities for improvement.
  • Manage department budgets and control costs to maximize profitability.

Merchandising and Visual Presentation:

  • Ensure the department is well-organized, clean, and visually appealing.
  • Plan and execute product displays and promotions.
  • Coordinate with the merchandising team to maintain an attractive product range.

Staff Development and Training:

  • Identify training needs and provide ongoing coaching and development for team members.
  • Conduct performance evaluations and provide feedback.
  • Foster a positive and inclusive work environment.

Health and Safety:

  • Ensure compliance with health and safety regulations.
  • Conduct regular safety inspections and address any issues promptly.
  • Promote a culture of safety within the department.

Reporting and Administration:

  • Prepare and submit regular reports on department performance, including sales, inventory, and staffing.
  • Maintain accurate records of employee attendance, scheduling, and payroll.
  • Handle administrative tasks related to department management.

Requirements

Education:

  • A bachelor’s degree in business administration, management, retail management, or a related field is preferred.

Experience:

  • Several years of experience in a supervisory or managerial role, preferably within the same industry.
  • Proven track record of achieving sales targets and managing a successful team.

Skills:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Analytical and problem-solving abilities.
  • Proficiency in using retail management software and MS Office applications.
  • Strong organizational and multitasking skills.

Personal Attributes:

  • Customer-focused mindset.
  • Ability to work under pressure and meet deadlines.
  • High level of integrity and professionalism.
  • Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed.

Benefits Bonuses: Performance-based bonuses and incentives.
Health Insurance: Comprehensive health insurance coverage.
Retirement Benefits: Superannuation contributions.
Paid Leave: Generous paid leave, including annual leave, sick leave, and parental leave.
Professional Development: Opportunities for training and career advancement.

Requirements
Education: A bachelor’s degree in business administration, management, retail management, or a related field is preferred. Experience: Several years of experience in a supervisory or managerial role, preferably within the same industry. Proven track record of achieving sales targets and managing a successful team. Skills: Strong leadership and team management skills. Excellent communication and interpersonal skills. Analytical and problem-solving abilities. Proficiency in using retail management software and MS Office applications. Strong organizational and multitasking skills. Personal Attributes: Customer-focused mindset. Ability to work under pressure and meet deadlines. High level of integrity and professionalism. Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed.

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